Terms of Service
Last Updated: 10 Jul 2026
OLLYEO TERMS OF SERVICE AND END USER LICENSE AGREEMENT
Last Updated: 10 Jul 2026
PLEASE READ THIS AGREEMENT CAREFULLY. This Agreement is a legally binding contract between you and Ollyeo.
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: This Agreement contains a mandatory arbitration provision and a class action waiver (see Section 17). These provisions affect your legal rights to file a lawsuit in court, to have a jury trial, and to participate in a class action lawsuit. You may opt out of arbitration within 30 days as described in Section 17.8. Please review Section 17 carefully.
IMPORTANT NOTICE REGARDING IN-PERSON MEETUPS: Ollyeo helps people meet in the real world. Meeting people you do not know involves inherent risks. Ollyeo does not conduct background checks on users, does not supervise meetups, and does not control any venue. Section 4 contains an assumption of risk and release that affects your legal rights.
CALIFORNIA RESIDENTS: Section 4.4 contains a waiver of California Civil Code § 1542 in connection with the release set forth in that Section. Please review it carefully.
1. PREAMBLE AND ACCEPTANCE OF TERMS
1.1 The Agreement
These Terms of Service and End User License Agreement (the “Terms” or “Agreement”) govern your access to and use of: (a) the Ollyeo mobile application (the “App”); (b) the website located at https://www.ollyeo.com (the “Site”); (c) the “Olly” artificial intelligence features (the “Olly AI”); and (d) any related services, features, content, communications, media, analytics, or other functionality provided by Ollyeo, Inc., a Delaware corporation (“Ollyeo,” “we,” “us,” or “our”) (collectively, the “Service”).
1.2 Acceptance
By creating an account, accessing, downloading, installing, or using the Service, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by this Agreement and the policies referenced below, each of which is incorporated herein by reference:
Privacy Policy: https://www.ollyeo.com/privacy
Community Guidelines: https://www.ollyeo.com/community-guidelines
To the extent any of the above documents conflict with these Terms, these Terms will control unless applicable law requires otherwise.
We may maintain records of your acceptance of this Agreement, including the date, time, and version accepted.
1.3 Additional Terms
Certain features or offerings may be subject to additional terms presented to you at the time you use those features or make a purchase (for example, ticket purchase terms shown at checkout, or organizer terms shown when you request organizer status). Any such additional terms are incorporated into this Agreement by reference.
1.4 Changes to Terms
We may modify, amend, or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you by posting the revised Terms within the App or Site and/or by email. Your continued use of the Service after the effective date of changes constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service and delete your account. If we materially change Section 17 (Dispute Resolution), you will have a new 30-day window to opt out of arbitration as described in Section 17.8; changes to Section 17 will not apply to any Dispute (as defined in Section 17.1) of which we had written notice before the change took effect.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Age Requirement (18+)
The Service is strictly limited to users who are at least 18 years of age. By using the Service, you represent and warrant that you are 18 years of age or older. Use of the Service by anyone under 18 is prohibited. If we learn that a user is under 18, we may terminate the account and handle data associated with the account as described in our Privacy Policy and applicable law.
2.2 Legal Capacity and Compliance
By using the Service, you represent and warrant that: (a) you have the full right, authority, and capacity to enter into this Agreement; (b) you will comply with all applicable laws, rules, and regulations; (c) you are not currently legally prohibited from using the Service; (d) you have not previously been suspended or removed from Ollyeo, unless reinstated by Ollyeo; (e) you have never been convicted of, or pled no contest to, a felony or indictable offense (or a crime of similar severity), a sex crime, or any crime involving violence or threats of violence, and you are not required to register as a sex offender with any state, federal, or foreign sex offender registry; and (f) you are not subject to any order (such as a restraining or protective order) that would make your participation in in-person gatherings arranged through the Service unlawful.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account is no longer secure, you must immediately notify us at https://www.ollyeo.com/contact. To the fullest extent permitted by law, Ollyeo is not liable for any loss or damage arising from your failure to protect your account.
2.4 One Account Policy
You may register only one unique account unless Ollyeo authorizes otherwise in writing. Creating multiple accounts to evade bans, manipulate the Service, or harass others is prohibited and may result in termination of all associated accounts.
3. THE “OLLY” AI FEATURES: NATURE OF SERVICE, AUTHORIZATION & DISCLAIMERS
3.1 Non-Human Nature; AI Limitations
You acknowledge and agree that Olly is an artificial intelligence system powered by machine learning and large language models and is not a human being. Olly is not a therapist, counselor, doctor, lawyer, or financial advisor. Although Olly speaks with one voice, it is operated by automated systems and, in some cases, by Ollyeo personnel who may review or participate in conversations for safety, support, quality, and operational purposes as described in our Privacy Policy.
3.2 Accuracy Warning; “Hallucinations”
AI technology may generate responses that are inaccurate, incomplete, misleading, nonsensical, offensive, biased, or otherwise inappropriate (“AI Output”). OLLYEO MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY AI OUTPUT.
3.3 Verification and Responsibility
You are solely responsible for independently verifying any information provided through the Service (including AI Output) before relying on it, including details regarding meetup times, locations, venue hours, venue policies, or safety-related information.
3.4 No Professional Advice (Medical/Legal/Financial)
OLLY IS NOT A DOCTOR, THERAPIST, LAWYER, OR FINANCIAL ADVISOR. The Service is provided for social coordination, entertainment, and informational purposes only and is not intended to provide, and does not provide, medical, mental health, psychological, legal, or financial advice, diagnosis, or treatment. The Service is not a healthcare service, is not a substitute for professional care, and is not designed or intended to assess, diagnose, treat, or improve any health or mental-health condition.
3.5 No Emergency or Crisis Services
Ollyeo does not provide emergency services and does not monitor conversations in real time for emergencies. If you are experiencing a medical emergency, a mental health crisis, or thoughts of suicide or self-harm, do not use the Service to seek help. Contact emergency services (911 in the U.S.), call or text the 988 Suicide & Crisis Lifeline (call or text 988 in the U.S.), or contact a qualified professional immediately.
3.6 Olly Acts on Your Behalf for Coordination
The Service includes automated coordination features through which Olly acts on your behalf as described in this Section. By using the Service, you acknowledge and authorize that Olly may, on behalf of you and your gathering group: contact venues and other third parties by in-app messaging, email, or telephone (including AI-generated voice calls that disclose they are AI); inquire about availability; communicate group size, timing, and similar logistical details; and coordinate or re-coordinate reservations and gathering arrangements, in each case within limits Ollyeo enforces. You acknowledge that: (a) any arrangement with a venue is between the gathering participants and the venue, and Ollyeo is not a party to it; (b) venues may decline, cancel, or change arrangements at any time; and (c) Ollyeo does not guarantee that any venue will honor any arrangement.
3.7 Data Use to Operate and Improve the Service
We may process information you provide and information generated by your use of the Service (including messages, interaction patterns, and feedback) to operate, maintain, and improve the Service, including the Olly AI, as described in our Privacy Policy.
To the extent permitted by law and consistent with the Privacy Policy, you grant Ollyeo a worldwide, royalty-free, non-exclusive license to use de-identified and/or aggregated data derived from your use of the Service to develop, train, evaluate, and improve our products, services, and machine-learning systems.
4. OFFLINE MEETUPS: ROLE CLARITY, ASSUMPTION OF RISK, AND RELEASE
4.1 Platform Role; Coordination Only; No On-Site Supervision
Ollyeo provides a technology platform that helps users connect and may coordinate meetup logistics (for example, proposing times and locations, enabling RSVPs, facilitating introductions, coordinating with venues, and enabling communications). HOWEVER, OLLYEO DOES NOT PROVIDE ON-SITE SUPERVISION, SECURITY, CHAPERONING, TRANSPORTATION, OR SAFETY SERVICES, AND DOES NOT CONTROL OR DIRECT USER CONDUCT IN THE REAL WORLD. The fact that a gathering was suggested, organized, or coordinated by Olly does not make Ollyeo the host, operator, or supervisor of that gathering.
You are solely responsible for your decisions and actions, including whether to attend a meetup, where to meet, and what precautions to take before, during, and after any meetup.
4.2 Third-Party Locations and “Partner Venues”
Meetups may occur at third-party locations, including bars, cafes, restaurants, parks, or other public or private locations (each a “Location”). Some Locations may have a commercial relationship with Ollyeo (“Partner Venues”).
OLLYEO DOES NOT OWN, OPERATE, MANAGE, OR CONTROL ANY LOCATION, does not inspect or vet Locations for safety, and makes no representations or warranties about any Location, including its safety, suitability, accessibility, security, service quality, legality, or compliance with applicable laws. This is true whether or not a Location is a Partner Venue and whether or not Olly suggested, contacted, or coordinated with the Location. Any goods or services you receive from a Location are provided by that third party. Any transaction is solely between you and the Location.
4.3 Assumption of Risk
You acknowledge and agree that meeting people and participating in offline, real-world interactions involves inherent risks that cannot be eliminated. By attending any meetup facilitated or suggested through the Service, you voluntarily assume all risks, known and unknown, including but not limited to:
Physical Injury or Death: slips, trips, falls, altercations, accidents, or other incidents at or near a Location;
Third-Party Conduct: harassment, stalking, assault, battery, sexual misconduct, theft, fraud, intimidation, or other illegal or harmful conduct by other users or third parties;
Health Risks: exposure to communicable diseases or foodborne illness;
Travel Risks: incidents occurring during travel to or from a meetup;
Loss of Property: theft or damage to your personal property;
Location Hazards: hazardous conditions at any Location, including inadequate lighting, security, structural issues, or other conditions;
Alcohol and Substances: risks associated with alcohol or drug use by you or others, including impaired judgment and physical coordination;
Activity Risks: risks inherent in the activity itself (for example, physical activity, outdoor terrain, games, classes, or workshops).
4.4 General Release and Covenant Not to Sue
To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue Ollyeo and its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Released Parties”) from any and all claims, demands, causes of action, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) of any kind arising out of or relating to:
your access to or use of the Service;
any meetup or offline interaction, including any injury, death, loss, or damage sustained by you;
the condition of any Location;
the conduct of any other user, event host, Organizer (as defined in Section 8.2), Location, or other third party; and
any AI Output or any coordination activity described in Section 3.6.
This release includes claims based on the ordinary negligence of the Released Parties to the fullest extent permitted by law. This release does not extend to claims arising from a Released Party’s gross negligence, willful misconduct, or fraud, or to any claims or rights that cannot be released or waived under applicable law.
If you are a California resident, you hereby waive, in connection with the foregoing release, California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You expressly waive and relinquish all rights and benefits under that section, and under any law of any state or territory of the United States or other jurisdiction, or principle of common law, that is similar, comparable, or equivalent to California Civil Code Section 1542, with respect to the release of unknown or unsuspected claims, and you acknowledge that you understand the significance of this waiver.
4.5 Specific Acknowledgements
Without limiting the generality of the foregoing:
Transportation: Ollyeo is not responsible for your transportation to or from any meetup. You assume all risks associated with travel, including risks relating to impaired driving.
Alcohol and Substances: Some meetups may take place at Locations where alcohol is served. Ollyeo does not sell, serve, or furnish alcohol. You are solely responsible for your consumption decisions and compliance with laws.
Location Conditions: Ollyeo does not inspect or control Location conditions. You are responsible for assessing safety before entering and for leaving if you feel unsafe.
4.6 Disputes Between Users
You are solely responsible for your interactions with other users. Ollyeo may, but has no obligation to, monitor or mediate disputes between users. Ollyeo is not liable for user interactions or conduct.
5. USER CONDUCT, CONTENT RULES, AND COMMUNITY GUIDELINES
The Service is intended to support respectful, lawful interactions. In addition to these Terms, you agree to follow our Community Guidelines, incorporated by reference. We may update those documents from time to time.
5.1 Prohibited Activities and Conduct
You agree that you will not, and will not attempt to, use the Service to do any of the following (whether on- or off-platform) or to encourage, promote, or facilitate any of the following:
Non-Consensual Sexual Conduct / Sexual Violence: any sexual contact without consent; sexual coercion; sexual harassment; sexual exploitation; or any conduct that violates applicable criminal laws regarding consent.
Violence, Threats, and Intimidation: physical violence; credible threats of violence; intimidation; extortion; blackmail; or encouraging self-harm or violence.
Harassment, Stalking, and Abusive Conduct: harassment; stalking; repeated unwanted contact; bullying; hate-based targeting; or doxing.
Hate, Discrimination, and Protected-Class Abuse: content or behavior that promotes or threatens hatred, violence, or discrimination against individuals or groups based on protected characteristics.
Child Sexual Exploitation and Endangerment: any content that sexualizes, exploits, or endangers minors; any attempt to solicit or engage in sexual activity with a minor; or any content involving child sexual abuse material (CSAM). The Service is 18+.
Illegal Activity and Criminal Facilitation: using the Service for any unlawful purpose, including prostitution solicitation, human trafficking, drug dealing, money laundering, weapons trafficking, or planning wrongdoing.
Scams and Fraud: romance scams; financial solicitation; requests for money, gift cards, crypto, bank credentials, or identity documents; phishing; or other deceptive practices.
Impersonation and Misrepresentation: impersonating any person or entity (including an Ollyeo representative or Olly), creating misleading identities, or misrepresenting affiliations.
Privacy Violations: publishing or disseminating someone else’s private or identifying information without consent, or recording other users at a meetup without any consent required by law.
Spam and Commercial Solicitation: spam, chain letters, junk messages, or using the Service primarily for advertising, promotion, lead generation, or solicitation without our consent.
Data Scraping & Mining: using robots, spiders, crawlers, scrapers, data-mining tools, or other automated means to access, extract, index, or reproduce any portion of the Service.
Automation & Bots: using automated software, agents, or scripts to create accounts, generate content, or interact with the Service or other users.
Abuse of AI Features: attempting to manipulate, deceive, or “jailbreak” Olly; attempting to extract system prompts, model behavior, or other users’ information from Olly; or using Olly to generate prohibited content.
Security & Interference: introducing malware; conducting denial-of-service attacks; attempting unauthorized access; circumventing access controls; or reverse engineering, decompiling, or disassembling any aspect of the Service except to the extent such restriction is prohibited by law.
Evasion: creating new accounts to evade enforcement actions, bans, or restrictions.
5.2 Enforcement; Zero Tolerance
Ollyeo may investigate and take action (including removal of content, feature restrictions, suspension, or termination) if we determine, in our sole discretion, that you violated these Terms or our Community Guidelines, or created risk or legal exposure for Ollyeo or any user. Where permitted by law, we may act without notice. We may report conduct to law enforcement where we believe it is appropriate, including suspected child exploitation and credible threats of harm.
5.3 Reporting Misconduct and Safety Incidents
If you encounter a user violating these Terms or our Community Guidelines, or if you experience or observe misconduct that threatens personal or public safety, please report it through the App’s reporting features or by emailing support+safety@ollyeo.com. You can also block other users in the App. If you believe anyone is in immediate danger, contact local emergency services first.
5.4 Types of Content
The Service may include or allow different types of content and communications, including:
Profile and Account Information (e.g., photos, bios, preferences);
Messages and Communications (e.g., chats, comments, prompts);
Meetup-Related Content (e.g., event details, RSVP status, location notes);
Media and Links you share (e.g., images, URLs);
AI-Generated Content (e.g., suggestions, prompts, summaries, or other AI Output).
You are responsible for the content you submit, post, transmit, or otherwise make available through the Service, including ensuring you have all rights and permissions to do so.
5.5 Prohibited Content
You may not upload, post, transmit, or share any content that:
contains nudity, sexually explicit content, or sexually vulgar content;
depicts or promotes sexual violence, exploitation, or non-consensual sexual acts;
contains hate speech, slurs, or discriminatory or dehumanizing content;
contains threats, incitement, glorification of violence, or graphic violence;
promotes illegal activity (including drug sales, trafficking, or weapons-related wrongdoing);
is fraudulent, deceptive, or intended to scam others;
includes personal data about another person without consent (including addresses, phone numbers, workplace, government IDs, or financial details);
infringes or misappropriates intellectual property, privacy, publicity, or other rights;
contains malware, tracking tools, or code intended to compromise systems;
includes content involving minors in a sexualized context or otherwise endangers minors;
violates these Terms or our Community Guidelines.
6. USER SAFETY AND MONITORING
6.1 No Criminal Screenings; No Identity Verification; No Safety Guarantees
IMPORTANT DISCLAIMER: OLLYEO DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, SEX OFFENDER REGISTRY SEARCHES, OR IDENTITY VERIFICATION ON ITS USERS, AND DOES NOT OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. OLLYEO MAKES NO REPRESENTATIONS OR WARRANTIES AS TO, AND DOES NOT GUARANTEE, THE IDENTITY, BACKGROUND, INTENTIONS, OR CONDUCT OF ANY USER. OLLYEO RESERVES THE RIGHT TO CONDUCT ANY SUCH SCREENING AT ANY TIME, BUT ASSUMES NO OBLIGATION TO DO SO, AND ANY SCREENING FEATURE, IF OFFERED, IS NOT A GUARANTEE OF SAFETY.
6.2 User Responsibility
You are solely responsible for your interactions with other users and for taking appropriate precautions in all interactions, particularly if you decide to meet offline. Review the safety guidance in our Community Guidelines before attending any meetup.
6.3 No Duty to Monitor
YOU AGREE THAT OLLYEO HAS NO DUTY TO MONITOR THE SERVICE. We may, but are not obligated to, monitor, review, screen, or remove User Content (as defined in Section 7.2) or communications, including through automated and AI-assisted moderation tools. Any monitoring does not create a continuing obligation to monitor, and automated moderation may fail to detect, or may incorrectly flag, content.
7. PROPRIETARY RIGHTS AND CONTENT LICENSE
7.1 Ollyeo Intellectual Property
The Service (including the “Olly” character, App and Site design, graphics, text, code, algorithms, and related intellectual property) is owned by Ollyeo or its licensors and is protected by law. Subject to your compliance with these Terms, Ollyeo grants you a limited, revocable, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use (except as expressly permitted for Organizers under Section 8).
7.2 User Content Ownership
You retain ownership of the photos, text, messages, and other content you upload or submit to the Service (“User Content”).
7.3 License Grant to Ollyeo
By submitting User Content, you grant Ollyeo a worldwide, royalty-free, transferable, sublicensable, non-exclusive license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute your User Content as necessary to operate, develop, provide, and improve the Service and as otherwise described in the Privacy Policy. If you choose to share an event publicly, this includes displaying the event details you provided (and your display name as its organizer) on public web pages.
7.4 Feedback
If you send us ideas, suggestions, or feedback about the Service, you agree we may use them without restriction or compensation to you.
7.5 Content Monitoring and Removal
We may remove or disable access to User Content at any time where permitted by law.
7.6 DMCA
If you believe your copyright has been infringed, send a notice to support+dmca@ollyeo.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good faith belief the use is unauthorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. We may terminate the accounts of repeat infringers.
8. PURCHASES, TICKETS, AND PAYMENTS
8.1 Overview of Paid Features
Ollyeo may offer products, features, and services for purchase (collectively, “Paid Features”). Paid Features may include event tickets sold by event organizers through the Service (Sections 8.2–8.5). Ollyeo may also offer other Paid Features (such as subscriptions) in the future; if it does, the additional terms in Section 8.7 and any terms presented at purchase will apply.
If you choose to purchase Paid Features, you acknowledge and agree that additional terms disclosed at the point of purchase may apply and are incorporated into this Agreement by reference.
8.2 Event Tickets — The Organizer Is the Seller
Some events on the Service are ticketed. For every ticketed event:
The organizer is the seller of record — not Ollyeo. The event organizer (an individual or organization, the “Organizer”) sells the ticket, sets the price, and is solely responsible for delivering the event. Ollyeo provides discovery, coordination, and ticketing software only.
Payment goes to the Organizer. Payments are processed by Stripe and are charged directly to the Organizer’s own Stripe account. Your card statement will generally show the Organizer’s name. Ollyeo is not a party to the payment transaction and does not receive, hold, or transmit buyer funds.
Ollyeo charges a platform service fee (currently 3% of the ticket price plus $1.00 per ticket), which is included in the total price displayed to you. All prices shown to you are all-in totals; an itemized breakdown is shown at checkout.
Ollyeo is not responsible for the event. The Organizer is responsible for the event taking place as described, for the accuracy of the event listing, for compliance with applicable laws (including any tax obligations arising from ticket sales), and for the safety and conduct of the event. Section 4 (assumption of risk and release) applies fully to ticketed events.
8.3 Ticket Refunds, Cancellations, and Chargebacks
Refunds are decided by the Organizer. Except where required by applicable law or expressly stated at the point of purchase, ticket purchases are final and refunds are at the Organizer’s discretion, funded by the Organizer. Ollyeo’s platform service fee is non-refundable except where Ollyeo elects otherwise or applicable law requires.
Cancelled events. If an event is cancelled, request a refund from the Organizer through the Service. Ollyeo may, but is not obligated to, facilitate or process refunds on the Organizer’s behalf in cases of cancellation, oversell, duplicate charges, or system error.
Chargebacks. Before disputing a charge with your card issuer, please contact the Organizer or Ollyeo support. Initiating a chargeback on a valid charge may result in cancellation of the associated ticket and suspension or termination of your account.
Statutory rights. Some jurisdictions provide mandatory refund or cancellation rights (including for cancelled events). Nothing in this Section limits rights you have under applicable law.
8.4 Payment Processing
Payments are processed by third-party payment processors (currently Stripe). By providing a payment method, you authorize the applicable Organizer (and Ollyeo, for any amounts owed to Ollyeo) to charge that payment method for your purchase, including applicable fees and taxes. Your payment information is collected and processed by the payment processor under its own terms and privacy policy; Ollyeo does not receive or store your full card details. If a payment fails or is reversed, you remain responsible for amounts due, and we may suspend access to the associated Paid Features.
8.5 Organizer Terms (Sellers)
If you are granted Organizer status and sell tickets through the Service, the following additional terms apply to you:
Seller of record. You are the seller of record for every ticket you sell. You are solely responsible for the collection, custody, reporting, and remittance of any sales, use, admissions, or similar taxes arising from your ticket sales. Listed prices are deemed inclusive of any applicable taxes, which you must remit out of your proceeds. Upon a buyer’s request, you are responsible for furnishing any receipt or sales documentation required by applicable law.
Stripe relationship. Payment processing services for Organizers on Ollyeo are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these Terms or continuing to operate as an Organizer on Ollyeo, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Ollyeo enabling payment processing services through Stripe, you agree to provide Ollyeo accurate and complete information about you and your business, and you authorize Ollyeo to share it and transaction information related to your use of the payment processing services provided by Stripe. Your Stripe account is your relationship with Stripe; Stripe may pause or close it independently of Ollyeo, and Stripe (not Ollyeo) is responsible for holding and paying out your funds.
Fees. Ollyeo charges a platform fee (currently 3% plus $1.00 per ticket) on each ticket sale, added to your listed price and collected automatically through Stripe. Stripe deducts its own processing fees from your proceeds at Stripe’s rates. Any payout estimates shown in the Service are estimates only.
Fulfillment and refunds. You must deliver the event substantially as described. If you cancel an event, you must promptly refund ticket buyers. Buyer refunds are funded from your Stripe balance, and Stripe may debit your linked bank account if your balance is insufficient. Ollyeo may retain its platform fee on refunded transactions except where it elects otherwise or applicable law requires.
Primary sales only. You may sell tickets only to events you actually organize. Ticket resale, brokering, or selling on behalf of third parties is prohibited.
Accuracy and compliance. Your event listings must be accurate, must disclose any material requirements or affiliations, and must comply with these Terms, the Community Guidelines, and applicable law (including consumer-protection, advertising, and, if applicable, alcohol-related laws).
Platform rights. Ollyeo may approve, decline, suspend, or revoke Organizer status at its sole discretion; may halt sales for, unpublish, or cancel any listing; and may, in cases of fraud, abuse, system error, or a cancelled event, process refunds to buyers (including Ollyeo’s fee) on your behalf.
Indemnification. Without limiting Section 11, you agree to indemnify the Indemnified Parties against any Claim (each as defined in Section 11) arising out of your events, your ticket sales, your tax obligations, your refund decisions, or your failure to deliver an event.
8.6 Pricing; Promotions; Feature Availability
Pricing and availability of Paid Features may vary based on a number of factors, including region, promotions, and testing of new offerings. We reserve the right, to the fullest extent permitted by law: to change pricing for future purchases; to offer promotional rates and impose conditions on them; to limit or discontinue any Paid Feature; and to refuse or cancel any transaction we reasonably believe is fraudulent, unlawful, abusive, or in violation of these Terms.
8.7 Subscriptions and Auto-Renewal (If Offered)
Ollyeo does not currently sell subscriptions. If Ollyeo offers automatically renewing subscriptions in the future: the renewal terms, price, and cancellation method will be clearly disclosed before you subscribe and you will be asked for your affirmative consent; the subscription will renew automatically unless you cancel before the renewal date; you will be able to cancel easily through the same medium you used to subscribe; and any free trial that converts to a paid subscription will be disclosed at sign-up. Deleting the App or your account does not by itself cancel a subscription purchased through a third-party app store; such purchases must be managed through that store and are subject to its terms.
8.8 Taxes
Displayed prices for tickets are tax-inclusive as described in Section 8.5(1). For any other Paid Features, prices may not include applicable taxes unless stated. Where Ollyeo determines it has a legal obligation to collect sales tax, VAT, GST, or similar taxes, we will collect those taxes. You are responsible for any taxes, penalties, or interest owed to a taxing authority in connection with your purchases, except where we are required by law to collect and remit them.
8.9 Third-Party Charges at Venues
Any charges for goods or services provided by a Location (including Partner Venues) — food, drinks, deposits, minimum spends, and the like — are determined and collected by that third party, and any transaction is solely between you and the third party. Ollyeo does not control and is not responsible for third-party pricing, fulfillment, refunds, chargebacks, disputes, or service quality.
8.10 Prohibited Payments and Misuse of Payment Features
You may not use any payment-related features of the Service for: adult content, escort services, or sex solicitation; illegal drugs, controlled substances, drug paraphernalia, or unlawful items; gambling or betting services; weapons, ammunition, or weapon accessories where prohibited by law; multi-level marketing, pyramid, or Ponzi schemes; ticket resale or brokering; or any unlawful activity or the promotion of unlawful activity. We may suspend or terminate payment features and/or your account if we suspect prohibited payment activity, fraud, or misuse.
8.11 Support Payments (If Offered)
If the Service offers a way to “support” Ollyeo (for example, a one-time payment), any such payment is a purchase of a digital service or support of our product development unless explicitly stated otherwise. Such payments are not charitable donations and are not tax-deductible.
9. DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.
OLLYEO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, OLLYEO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT ANY CONTENT (INCLUDING AI OUTPUT) IS ACCURATE OR COMPLETE; THAT ANY VENUE ARRANGEMENT WILL BE HONORED; THAT ANY EVENT WILL OCCUR AS PLANNED; OR THAT ANY MATCHES OR SUGGESTED MEETUPS WILL MEET YOUR EXPECTATIONS OR BE SAFE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
10. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OLLYEO OR THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
WITHOUT LIMITING THE FOREGOING, OLLYEO SHALL NOT BE LIABLE FOR ANY DAMAGES RELATING TO: (a) YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICE; (b) THE CONDUCT OR CONTENT OF OTHER USERS, ORGANIZERS, LOCATIONS, OR OTHER THIRD PARTIES; (c) ANY AI OUTPUT OR COORDINATION ACTIVITY; OR (d) ANY PHYSICAL HARM, BODILY INJURY, OR EMOTIONAL DISTRESS ARISING OUT OF OFFLINE INTERACTIONS OR MEETUPS.
MONETARY CAP: OLLYEO’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (1) THE AMOUNT PAID BY YOU TO OLLYEO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (2) $100.00.
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT OLLYEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A LIMITED REMEDY SET FORTH IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY ARISING FROM OLLYEO’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
11. INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Ollyeo, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, and service providers (collectively, the “Indemnified Parties”) from and against any and all third-party claims, demands, actions, suits, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, interest, and expenses of any kind (including, without limitation, reasonable attorneys’ fees and costs) (collectively, “Claims”) arising out of or relating to:
your access to, use of, misuse of, or inability to use the Service;
your breach or alleged breach of this Agreement, the Privacy Policy, or any additional terms incorporated by reference;
your violation of any applicable law, rule, regulation, ordinance, or order;
your User Content, including its creation, submission, posting, distribution, or use (including any allegation that your User Content infringes, misappropriates, or otherwise violates the rights of any person or entity);
your interactions or transactions with any other user or third party, whether online or offline;
your participation in, attendance at, conduct in connection with, or outcomes of any meetup or offline interaction, including any personal injury, death, property damage, harassment, assault, or other harm you cause or allegedly cause to any person;
your negligent acts or omissions, willful misconduct, or fraud;
your reliance on any information or AI Output (including any inaccurate, incomplete, biased, or inappropriate AI Output), including any action you take based on AI Output;
your use of any Location or third-party service in connection with the Service (including Partner Venues), including any dispute with a Location;
if you are an Organizer, your events, listings, ticket sales, tax obligations, and refund decisions; and
your breach of any representation, warranty, or obligation under this Agreement.
11.1 Indemnification Procedure; Defense and Cooperation
Ollyeo will provide you with notice of any Claim for which it seeks indemnification; provided that Ollyeo’s failure or delay in providing such notice will not relieve you of your obligations under this Section 11 except to the extent you are materially prejudiced by such failure or delay. You agree to:
Cooperate fully and reasonably with the Indemnified Parties in the defense, investigation, and resolution of any Claim, including providing information, documents, and access to evidence and witnesses;
Pay all fees, costs, and expenses associated with defending any Claim, including attorneys’ fees and costs, expert fees, and court or arbitration fees, as incurred.
11.2 Control of Defense; No Unapproved Settlements
Ollyeo reserves the right, at its option, to assume the exclusive defense and control of any Claim subject to indemnification by you, including selection of counsel and strategy. In such case, you agree to cooperate as requested.
You may not settle any Claim that imposes any obligation, admission, payment, or restriction on any Indemnified Party, or that fails to fully release the Indemnified Parties from all liability, without Ollyeo’s prior written consent.
11.3 Carve-Out
Nothing in this Section 11 requires you to indemnify any Indemnified Party for Claims to the extent arising directly from that Indemnified Party’s fraud, intentional misconduct, or gross negligence, or for any liability that cannot be disclaimed or shifted under applicable law.
11.4 Survival
Your obligations under this Section 11 survive the termination or expiration of this Agreement.
12. PUSH NOTIFICATIONS, EMAIL, AND LOCATION
12.1 Notifications and Email
By using the App, you consent to receive push notifications and service-related emails regarding proposals, messages, meetups, and other Service-related communications. You can manage push notifications in your device settings and email preferences at https://www.ollyeo.com/email-preferences or via the unsubscribe options in our emails. Some non-promotional service messages (for example, security or account notices) may be sent regardless of preferences where permitted by law.
12.2 Location Information
The Service uses the town or area you select (and, where you grant device permission, your device’s location) to provide location-based features such as suggesting nearby gatherings, as described in the Privacy Policy. If you do not provide location information, certain features may not function.
13. THIRD-PARTY APP STORES
If you access the App through Apple’s App Store or Google Play (each, an “App Store Provider”), the following terms apply:
Acknowledgement. This Agreement is concluded between you and Ollyeo only, and not with the App Store Provider. Ollyeo, not the App Store Provider, is solely responsible for the App and its content.
Scope of License. If you obtained the App from Apple’s App Store, your license to the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
Maintenance and Support. Ollyeo, not the App Store Provider, is solely responsible for providing any maintenance and support services with respect to the App. The App Store Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Warranty. In the event of any failure of the App to conform to any applicable warranty not effectively disclaimed under this Agreement, if you obtained the App from Apple’s App Store, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, the App Store Provider has no other warranty obligation whatsoever with respect to the App, and, as between Ollyeo and the App Store Provider, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Ollyeo’s sole responsibility.
Product Claims. Ollyeo, not the App Store Provider, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
Intellectual Property Claims. In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Ollyeo, not the App Store Provider, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
Legal Compliance. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-Party Terms. You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).
Contact. Questions, complaints, or claims with respect to the App should be directed to Ollyeo using the contact information in Section 20.
Third-Party Beneficiary. You and Ollyeo acknowledge and agree that the App Store Provider, and the App Store Provider’s subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of this Agreement, the App Store Provider will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
14. EXTERNAL LINKS AND SERVICES
The Service may contain links to third-party websites or resources. Ollyeo provides links as a convenience and is not responsible for third-party content, products, or services. You assume all risk arising from your use of third-party sites.
15. TERM, TERMINATION, AND MODIFICATIONS TO THE SERVICE
15.1 Term
This Agreement applies from your first use of the Service until terminated.
15.2 Termination by You
You may stop using the Service at any time and may request deletion of your account as described in the Privacy Policy. Termination does not entitle you to any refund except as required by law or expressly stated in this Agreement.
15.3 Termination or Suspension by Ollyeo
Ollyeo may suspend, restrict, or terminate your account or access to all or part of the Service at any time, with or without notice, if we believe you have violated this Agreement or our Community Guidelines, created risk or legal exposure, or for any other reason permitted by law.
15.4 Modifications to the Service
Ollyeo may modify, suspend, or discontinue the Service (or any part) at any time. To the fullest extent permitted by law, Ollyeo will not be liable for any modification, suspension, or discontinuance.
15.5 Effect of Termination
Upon termination, your license to use the Service ends. Sections that by their nature should survive (see Section 19) survive termination.
16. GOVERNING LAW AND VENUE
Except where prohibited by applicable law, this Agreement shall be governed by the laws of the State of Delaware, without regard to conflict of law rules, except that Section 17 (Dispute Resolution) is governed by the Federal Arbitration Act. If you are a consumer, you may also have the benefit of mandatory consumer-protection provisions of the law of the state where you reside. Any dispute not subject to arbitration, and any claim to compel arbitration or enforce an arbitral award, shall be brought exclusively in the state or federal courts located in Delaware, and you and Ollyeo each consent to the personal jurisdiction of those courts and waive any objection to venue in, or to the convenience of, those courts, except that either party may bring a qualifying claim in small claims court as described in Section 17.
17. DISPUTE RESOLUTION: MANDATORY ARBITRATION & CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. It affects your rights.
17.1 Informal Dispute Resolution First
Before starting an arbitration or any other proceeding, you and Ollyeo each agree to first try to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (each, a “Dispute”) informally. The party raising the Dispute must send the other an individualized written notice (a “Notice of Dispute”) that includes: the claimant’s name; the email address associated with the claimant’s account; the claimant’s mailing address; a detailed description of the Dispute; and the specific relief sought. The Notice of Dispute must be personally signed by the party raising the Dispute (to Ollyeo: support+disputes@ollyeo.com; to you: the email associated with your account). Both parties agree to negotiate in good faith, including through at least one individualized telephone or video conference if either party requests it, for at least 60 days from the notice. All applicable statutes of limitations are tolled during this informal resolution period. Completing this process is a condition precedent to starting an arbitration or court proceeding, and a court or arbitrator may stay any proceeding started without completing it.
17.2 Mandatory Binding Arbitration
Except as provided in Section 17.5, any Dispute that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, each as in effect when the arbitration is filed. The AAA’s rules are available at www.adr.org. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and evidences a transaction involving interstate commerce. The arbitration will be conducted by a single arbitrator, in the county where you reside or remotely by videoconference. The arbitrator will have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable, except that only a court may decide issues relating to the enforceability of the class action waiver in Section 17.4.
17.3 Waiver of Jury Trial
YOU AND OLLYEO WAIVE ANY RIGHT TO A JURY TRIAL.
17.4 Class Action Waiver
YOU AND OLLYEO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide the relief warranted by that party’s individual claim. If this class action waiver is found unenforceable as to a particular Dispute, then that Dispute (and only that Dispute) shall proceed in court, and the remainder of this Section 17 shall continue to apply.
17.5 Exceptions: Small Claims and Injunctive Relief
Either party may: (a) bring an individual claim in small claims court in the county where you reside, so long as the claim remains in that court and proceeds only on an individual (non-class, non-representative) basis — if the claim is transferred, removed, or appealed to a different court, the right to compel arbitration under this Section 17 is revived; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights, unauthorized access to the Service, or imminent harm to the safety of any person. Nothing in this Section prevents you from making a report to, or seeking relief from, a federal, state, or local government agency.
17.6 Mass Filings
If 25 or more arbitration demands of a substantially similar nature are filed against Ollyeo by the same or coordinated counsel or parties (a “Mass Filing”), the parties agree that in a Mass Filing the AAA’s Mass Arbitration Supplementary Rules (or successor rules) shall apply, including their procedures for staged or batched administration and fee schedules. If the AAA’s mass-arbitration procedures are unavailable, the parties will select a comparable process by agreement or as directed by a court. All applicable statutes of limitations are tolled for any claimant whose demand is pending in a staged or batched process under this Section. If any part of this Section 17.6 is found unenforceable, the affected demands shall proceed under Section 17.2, and the remainder of this Section 17 remains in effect.
17.7 Arbitration Costs
Payment of AAA filing, administration, and arbitrator fees will be governed by the AAA’s rules, including its consumer fee schedule. Each party bears its own attorneys’ fees unless the arbitrator awards them under applicable law.
17.8 Opt-Out
You may opt out of this arbitration agreement (and the class action waiver) by sending written notice to support+arbitration_opt_out@ollyeo.com within 30 days after you first accept these Terms (or within 30 days after any material change to this Section 17). Your notice must include your name, the email associated with your account, and a clear statement that you want to opt out of arbitration. Opting out of arbitration does not affect any other provision of this Agreement.
17.9 Severability and Survival
Except as stated in Sections 17.4 and 17.6, if any part of this Section 17 is found unenforceable, the remainder shall remain in effect. This Section 17 survives termination of this Agreement and your account.
18. GENERAL PROVISIONS
18.1 Severability
If any provision of these Terms is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remainder will remain in effect.
18.2 Entire Agreement
These Terms, together with the Privacy Policy, the Community Guidelines, and any additional terms incorporated by reference, constitute the entire agreement between you and Ollyeo regarding the Service.
18.3 No Waiver
Failure to enforce any provision is not a waiver.
18.4 Assignment
You may not assign these Terms without Ollyeo’s prior written consent. Ollyeo may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
18.5 Force Majeure
Ollyeo is not liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, riots, labor disputes, governmental action, utility or telecommunications failures, or failures of third-party providers.
18.6 No Third-Party Beneficiaries
Except as expressly stated in this Agreement (including Section 13), this Agreement does not confer any rights on any third party.
18.7 Electronic Communications
You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
19. SURVIVAL
The following sections survive termination: Sections 3, 4, 7, 8.5(1), 8.5(8), 9, 10, 11, 16, 17, and 18.
20. CONTACT INFORMATION
Ollyeo, Inc. 550 Summer St, Unit 75 Stamford, CT 06901-1412
Phone: (203) 212-9583
https://www.ollyeo.com/contact
Email: support+terms@ollyeo.com