Ollyeo

Terms of Service

Last Updated: 31 Jul 2026

OLLYEO TERMS OF SERVICE AND END USER LICENSE AGREEMENT

Last Updated: 31 Jul 2026

PLEASE READ THIS AGREEMENT CAREFULLY. This Agreement is a legally binding contract between you and Ollyeo.

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: This Agreement contains a mandatory arbitration provision and a class action waiver (see Section 17). These provisions affect your legal rights to file a lawsuit in court, to have a jury trial, and to participate in a class action lawsuit. You may opt out of arbitration within 30 days as described in Section 17.8. Please review Section 17 carefully.

IMPORTANT NOTICE REGARDING IN-PERSON MEETUPS: Ollyeo helps people meet in the real world. Meeting people you do not know involves inherent risks. Ollyeo does not conduct background checks on users, does not supervise meetups, and does not control any venue. Section 4 contains an assumption of risk and release that affects your legal rights.

IMPORTANT NOTICE REGARDING THIRD-PARTY EVENT DOCUMENTS: An event may involve terms, policies, releases, liability waivers, or other documents identified with an organizer, venue, or other event partner. Those documents are separate from this Agreement. Ollyeo does not provide legal advice or guarantee any such document, signature, acceptance, or record. See Section 8.12.

CALIFORNIA RESIDENTS: Section 4.4 contains a waiver of California Civil Code § 1542 in connection with the release set forth in that Section. Please review it carefully.

1. PREAMBLE AND ACCEPTANCE OF TERMS

1.1 The Agreement

These Terms of Service and End User License Agreement (the “Terms” or “Agreement”) govern your access to and use of: (a) the Ollyeo mobile application (the “App”); (b) the website located at https://www.ollyeo.com (the “Site”); (c) the “Olly” artificial intelligence features (the “Olly AI”); and (d) any related services, features, content, communications, media, analytics, or other functionality provided by Ollyeo, Inc., a Delaware corporation (“Ollyeo,” “we,” “us,” or “our”) (collectively, the “Service”).

1.2 Acceptance

By creating an account, accessing, downloading, installing, or using the Service, you (“User” or “you”) acknowledge that you have read and understood, and agree to be bound by, this Agreement and our Community Guidelines at https://www.ollyeo.com/community-guidelines, which are incorporated into this Agreement. If the Community Guidelines conflict with these Terms, these Terms control unless applicable law requires otherwise.

Our Privacy Policy at https://www.ollyeo.com/privacy describes how we process personal information. It is a privacy notice and is not incorporated into this Agreement as a contractual promise except to the extent applicable law provides otherwise.

We may maintain records of your acceptance of this Agreement, including the date, time, version, and method of acceptance. We may separately maintain records relating to third-party event documents. Those records do not establish that the third-party document is part of this Agreement.

1.3 Additional Ollyeo Terms and Third-Party Event Documents

Certain features or offerings may be subject to additional terms issued by Ollyeo and presented to you when you use those features or make a purchase (for example, organizer terms shown when you request organizer status). Terms clearly identified as Ollyeo terms are incorporated into this Agreement by reference.

The Service may also display terms, policies, releases, liability waivers, or other documents identified with a Partner, Seller Partner, Event Host, or other third party involved in an event (collectively, “Partner Event Documents”). Partner Event Documents are not Ollyeo terms, are not incorporated into this Agreement, and do not modify this Agreement. Displaying a Partner Event Document, facilitating an acceptance or electronic signature, or creating or keeping a related record does not make Ollyeo a party to that document or bind Ollyeo to it. No Partner Event Document may impose any obligation on Ollyeo unless Ollyeo separately agrees to that obligation in a writing signed by an authorized Ollyeo representative. Section 8 defines the capitalized roles used here and governs Partner Event Documents.

1.4 Changes to Terms

We may modify, amend, or replace these Terms. We will post the revised Terms and update the “Last Updated” date, and we will provide any additional notice or obtain any renewed assent required by applicable law. Your continued use of the Service after revised Terms take effect constitutes acceptance to the extent permitted by law. If you do not agree, you must stop using the Service. If we materially change Section 17 (Dispute Resolution), you will have a new 30-day window to opt out of arbitration as described in Section 17.8; changes to Section 17 will not apply to any Dispute (as defined in Section 17.1) of which we had written notice before the change took effect.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1 Accounts Are Limited to Adults (18+)

You must be at least 18 years of age to create an Ollyeo account, use the member-facing portions of the Service, or submit an event-document form. By doing so, you represent and warrant that you are 18 or older. If we learn that an account holder is under 18, we may suspend or terminate the account and handle associated information as described in our Privacy Policy and applicable law.

Some events may permit a minor to attend as an adult’s guest, and some event-document forms may permit an adult to submit information or purport to act for another person, including a minor. Those features do not permit a minor to create or use an account; establish anyone’s identity, age, relationship, capacity, or authority; or mean that Ollyeo has approved a minor’s participation. The applicable Partner and Event Host decide guest eligibility, subject to law. The adult who adds, accompanies, supervises, or purports to act for a minor is responsible for having all authority and consents required by law and for the minor’s supervision and conduct.

2.2 Legal Capacity and Compliance

By using the Service, you represent and warrant that: (a) you have the full right, authority, and capacity to enter into this Agreement; (b) you will comply with all applicable laws, rules, and regulations; (c) you are not currently legally prohibited from using the Service; (d) you have not previously been suspended or removed from Ollyeo, unless reinstated by Ollyeo; (e) you have never been convicted of, or pled no contest to, a felony or indictable offense (or a crime of similar severity), a sex crime, or any crime involving violence or threats of violence, and you are not required to register as a sex offender with any state, federal, or foreign sex offender registry; and (f) you are not subject to any order (such as a restraining or protective order) that would make your participation in in-person gatherings arranged through the Service unlawful.

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you believe your account is no longer secure, you must immediately notify us at https://www.ollyeo.com/contact. To the fullest extent permitted by law, Ollyeo is not liable for any loss or damage arising from your failure to protect your account.

2.4 One Account Policy

You may register only one unique account unless Ollyeo authorizes otherwise in writing. Creating multiple accounts to evade bans, manipulate the Service, or harass others is prohibited and may result in termination of all associated accounts.

3. THE “OLLY” AI FEATURES: NATURE OF SERVICE, AUTHORIZATION & DISCLAIMERS

3.1 Non-Human Nature; AI Limitations

You acknowledge and agree that Olly is an artificial intelligence system powered by machine learning and large language models and is not a human being. Olly is not a therapist, counselor, doctor, lawyer, or financial advisor. Although Olly speaks with one voice, it is operated by automated systems and, in some cases, by Ollyeo personnel who may review or participate in conversations for safety, support, quality, and operational purposes as described in our Privacy Policy.

3.2 Accuracy Warning; “Hallucinations”

AI technology may generate responses that are inaccurate, incomplete, misleading, nonsensical, offensive, biased, or otherwise inappropriate (“AI Output”). OLLYEO MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF ANY AI OUTPUT.

3.3 Verification and Responsibility

You are solely responsible for independently verifying any information provided through the Service (including AI Output) before relying on it, including details regarding meetup times, locations, venue hours, venue policies, or safety-related information.

3.4 No Professional Advice (Medical/Legal/Financial)

OLLY IS NOT A DOCTOR, THERAPIST, LAWYER, OR FINANCIAL ADVISOR. The Service is provided for social coordination, entertainment, and informational purposes only and is not intended to provide, and does not provide, medical, mental health, psychological, legal, or financial advice, diagnosis, or treatment. The Service is not a healthcare service, is not a substitute for professional care, and is not designed or intended to assess, diagnose, treat, or improve any health or mental-health condition.

3.5 No Emergency or Crisis Services

Ollyeo does not provide emergency services and does not monitor conversations in real time for emergencies. If you are experiencing a medical emergency, a mental health crisis, or thoughts of suicide or self-harm, do not use the Service to seek help. Contact emergency services (911 in the U.S.), call or text the 988 Suicide & Crisis Lifeline (call or text 988 in the U.S.), or contact a qualified professional immediately.

3.6 Automated Venue Coordination

The Service includes automated features that may contact venues and other third parties by in-app messaging, email, or telephone (including AI-generated voice calls); inquire about availability; communicate group size, timing, and similar logistical details; and coordinate or re-coordinate reservations and gathering arrangements using information and instructions submitted through the Service. You authorize Ollyeo to make those communications to provide the feature. This functionality does not appoint Ollyeo or Olly as your legal agent or authorize Ollyeo to bind you or a venue to a contract unless Ollyeo expressly agrees otherwise in writing. You acknowledge that: (a) any resulting arrangement with a venue is between the applicable participants and venue, and Ollyeo is not a party to it; (b) venues may decline, cancel, or change arrangements; and (c) Ollyeo does not guarantee that a venue will honor any arrangement.

3.7 Data Use to Operate and Improve the Service

We may process information you provide and information generated by your use of the Service (including messages, interaction patterns, and feedback) to operate, maintain, and improve the Service, including the Olly AI, as described in our Privacy Policy.

To the extent permitted by law and consistent with the Privacy Policy, you grant Ollyeo a worldwide, royalty-free, non-exclusive license to use de-identified and/or aggregated data derived from your use of the Service to develop, train, evaluate, and improve our products, services, and machine-learning systems.

4. OFFLINE MEETUPS: ROLE CLARITY, ASSUMPTION OF RISK, AND RELEASE

4.1 Platform Role; Coordination Only; No On-Site Supervision

Ollyeo provides a technology platform that helps users connect and may coordinate meetup logistics (for example, proposing times and locations, enabling RSVPs, facilitating introductions, coordinating with venues, and enabling communications). HOWEVER, OLLYEO DOES NOT PROVIDE ON-SITE SUPERVISION, SECURITY, CHAPERONING, TRANSPORTATION, OR SAFETY SERVICES, AND DOES NOT CONTROL OR DIRECT USER CONDUCT IN THE REAL WORLD. The fact that a gathering was suggested, organized, or coordinated by Olly does not make Ollyeo the host, operator, or supervisor of that gathering.

You are solely responsible for your decisions and actions, including whether to attend a meetup, where to meet, and what precautions to take before, during, and after any meetup.

4.2 Third-Party Locations and “Partner Venues”

Meetups may occur at third-party locations, including bars, cafes, restaurants, parks, or other public or private locations (each a “Location”). Some Locations may have a commercial relationship with Ollyeo (“Partner Venues”).

OLLYEO DOES NOT OWN, OPERATE, MANAGE, OR CONTROL ANY LOCATION, does not inspect or vet Locations for safety, and makes no representations or warranties about any Location, including its safety, suitability, accessibility, security, service quality, legality, or compliance with applicable laws. This is true whether or not a Location is a Partner Venue and whether or not Olly suggested, contacted, or coordinated with the Location. Goods or services you buy directly from a Location are provided by that third party, and that transaction is between you and the provider. Section 8 separately governs event-ticket transactions through the Service.

4.3 Assumption of Risk

You acknowledge and agree that meeting people and participating in offline, real-world interactions involves inherent risks that cannot be eliminated. By attending any meetup facilitated or suggested through the Service, you voluntarily assume all risks, known and unknown, including but not limited to:

  1. Physical Injury or Death: slips, trips, falls, altercations, accidents, or other incidents at or near a Location;

  2. Third-Party Conduct: harassment, stalking, assault, battery, sexual misconduct, theft, fraud, intimidation, or other illegal or harmful conduct by other users or third parties;

  3. Health Risks: exposure to communicable diseases or foodborne illness;

  4. Travel Risks: incidents occurring during travel to or from a meetup;

  5. Loss of Property: theft or damage to your personal property;

  6. Location Hazards: hazardous conditions at any Location, including inadequate lighting, security, structural issues, or other conditions;

  7. Alcohol and Substances: risks associated with alcohol or drug use by you or others, including impaired judgment and physical coordination;

  8. Activity Risks: risks inherent in the activity itself (for example, physical activity, outdoor terrain, games, classes, or workshops).

4.4 General Release and Covenant Not to Sue

To the fullest extent permitted by law, you hereby release, waive, discharge, and covenant not to sue Ollyeo and its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Released Parties”) from any and all claims, demands, causes of action, losses, damages, liabilities, costs, and expenses (including attorneys’ fees) of any kind arising out of or relating to:

  1. your access to or use of the Service;

  2. any meetup or offline interaction, including any injury, death, loss, or damage sustained by you;

  3. the condition of any Location;

  4. the conduct of any other user, Event Host (as defined in Section 8.2), Partner, Location, or other third party; and

  5. any AI Output or any coordination activity described in Section 3.6.

This release includes claims based on the ordinary negligence of the Released Parties to the fullest extent permitted by law. This release does not extend to claims arising from a Released Party’s gross negligence, willful misconduct, or fraud, or to any claims or rights that cannot be released or waived under applicable law.

If you are a California resident, you hereby waive, in connection with the foregoing release, California Civil Code Section 1542, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You expressly waive and relinquish all rights and benefits under that section, and under any law of any state or territory of the United States or other jurisdiction, or principle of common law, that is similar, comparable, or equivalent to California Civil Code Section 1542, with respect to the release of unknown or unsuspected claims, and you acknowledge that you understand the significance of this waiver.

4.5 Specific Acknowledgements

Without limiting the generality of the foregoing:

Transportation: Ollyeo is not responsible for your transportation to or from any meetup. You assume all risks associated with travel, including risks relating to impaired driving.

Alcohol and Substances: Some meetups may take place at Locations where alcohol is served. Ollyeo does not sell, serve, or furnish alcohol. You are solely responsible for your consumption decisions and compliance with laws.

Location Conditions: Ollyeo does not inspect or control Location conditions. You are responsible for assessing safety before entering and for leaving if you feel unsafe.

4.6 Disputes Between Users

You are solely responsible for your interactions with other users. Ollyeo may, but has no obligation to, monitor or mediate disputes between users. Ollyeo is not liable for user interactions or conduct.

5. USER CONDUCT, CONTENT RULES, AND COMMUNITY GUIDELINES

The Service is intended to support respectful, lawful interactions. In addition to these Terms, you agree to follow our Community Guidelines, incorporated by reference. We may update those documents from time to time.

5.1 Prohibited Activities and Conduct

You agree that you will not, and will not attempt to, use the Service to do any of the following (whether on- or off-platform) or to encourage, promote, or facilitate any of the following:

  • Non-Consensual Sexual Conduct / Sexual Violence: any sexual contact without consent; sexual coercion; sexual harassment; sexual exploitation; or any conduct that violates applicable criminal laws regarding consent.

  • Violence, Threats, and Intimidation: physical violence; credible threats of violence; intimidation; extortion; blackmail; or encouraging self-harm or violence.

  • Harassment, Stalking, and Abusive Conduct: harassment; stalking; repeated unwanted contact; bullying; hate-based targeting; or doxing.

  • Hate, Discrimination, and Protected-Class Abuse: content or behavior that promotes or threatens hatred, violence, or discrimination against individuals or groups based on protected characteristics.

  • Child Sexual Exploitation and Endangerment: any content that sexualizes, exploits, or endangers minors; any attempt to solicit or engage in sexual activity with a minor; or any content involving child sexual abuse material (CSAM). Ollyeo accounts are 18+.

  • Illegal Activity and Criminal Facilitation: using the Service for any unlawful purpose, including prostitution solicitation, human trafficking, drug dealing, money laundering, weapons trafficking, or planning wrongdoing.

  • Scams and Fraud: romance scams; financial solicitation; requests for money, gift cards, crypto, bank credentials, or identity documents; phishing; or other deceptive practices.

  • Impersonation and Misrepresentation: impersonating any person or entity (including an Ollyeo representative or Olly), creating misleading identities, or misrepresenting affiliations.

  • Privacy Violations: publishing or disseminating someone else’s private or identifying information without consent, or recording other users at a meetup without any consent required by law.

  • Spam and Commercial Solicitation: spam, chain letters, junk messages, or using the Service primarily for advertising, promotion, lead generation, or solicitation without our consent.

  • Data Scraping & Mining: using robots, spiders, crawlers, scrapers, data-mining tools, or other automated means to access, extract, index, or reproduce any portion of the Service.

  • Automation & Bots: using automated software, agents, or scripts to create accounts, generate content, or interact with the Service or other users.

  • Abuse of AI Features: attempting to manipulate, deceive, or “jailbreak” Olly; attempting to extract system prompts, model behavior, or other users’ information from Olly; or using Olly to generate prohibited content.

  • Security & Interference: introducing malware; conducting denial-of-service attacks; attempting unauthorized access; circumventing access controls; or reverse engineering, decompiling, or disassembling any aspect of the Service except to the extent such restriction is prohibited by law.

  • False or Unauthorized Records: forging, altering, or submitting a false event, acceptance, signature, waiver, or other record; claiming to act for another person without authority; or accessing, sharing, or using a restricted event-document link without permission.

  • Evasion: creating new accounts to evade enforcement actions, bans, or restrictions.

5.2 Enforcement Discretion

Ollyeo may investigate and take action (including removal of content, feature restrictions, suspension, or termination) if we determine, in our sole discretion, that you violated these Terms or our Community Guidelines, or created risk or legal exposure for Ollyeo or any user. Where permitted by law, we may act without notice. We may report conduct to law enforcement where we believe it is appropriate, including suspected child exploitation and credible threats of harm.

5.3 Reporting Misconduct and Safety Incidents

If you encounter a user violating these Terms or our Community Guidelines, or if you experience or observe misconduct that threatens personal or public safety, please report it through the App’s reporting features or by emailing support+safety@ollyeo.com. You can also block other users in the App. If you believe anyone is in immediate danger, contact local emergency services first.

5.4 Types of Content

The Service may include or allow different types of content and communications, including:

  • Profile and Account Information (e.g., photos, bios, preferences);

  • Messages and Communications (e.g., chats, comments, prompts);

  • Meetup-Related Content (e.g., event details, RSVP status, location notes);

  • Media and Links you share (e.g., images, URLs);

  • AI-Generated Content (e.g., suggestions, prompts, summaries, or other AI Output).

You are responsible for the content you submit, post, transmit, or otherwise make available through the Service, including ensuring you have all rights and permissions to do so.

5.5 Prohibited Content

You may not upload, post, transmit, or share any content that:

  • contains nudity, sexually explicit content, or sexually vulgar content;

  • depicts or promotes sexual violence, exploitation, or non-consensual sexual acts;

  • contains hate speech, slurs, or discriminatory or dehumanizing content;

  • contains threats, incitement, glorification of violence, or graphic violence;

  • promotes illegal activity (including drug sales, trafficking, or weapons-related wrongdoing);

  • is fraudulent, deceptive, or intended to scam others;

  • includes personal data about another person without consent (including addresses, phone numbers, workplace, government IDs, or financial details);

  • infringes or misappropriates intellectual property, privacy, publicity, or other rights;

  • contains malware, tracking tools, or code intended to compromise systems;

  • includes content involving minors in a sexualized context or otherwise endangers minors;

  • violates these Terms or our Community Guidelines.

6. USER SAFETY AND MONITORING

6.1 No Criminal Screenings; No Identity Verification; No Safety Guarantees

IMPORTANT DISCLAIMER: OLLYEO DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS, SEX OFFENDER REGISTRY SEARCHES, OR IDENTITY VERIFICATION ON ITS USERS, AND DOES NOT OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. OLLYEO MAKES NO REPRESENTATIONS OR WARRANTIES AS TO, AND DOES NOT GUARANTEE, THE IDENTITY, BACKGROUND, INTENTIONS, OR CONDUCT OF ANY USER. OLLYEO RESERVES THE RIGHT TO CONDUCT ANY SUCH SCREENING AT ANY TIME, BUT ASSUMES NO OBLIGATION TO DO SO, AND ANY SCREENING FEATURE, IF OFFERED, IS NOT A GUARANTEE OF SAFETY.

An account, ticket order, guest-list entry, access link, typed name, checkbox, electronic signature, or record shown as “on file” is not identity, age, relationship, authority, eligibility, or background verification and is not a determination that any legal or event requirement has been satisfied.

6.2 User Responsibility

You are solely responsible for your interactions with other users and for taking appropriate precautions in all interactions, particularly if you decide to meet offline. Review the safety guidance in our Community Guidelines before attending any meetup.

6.3 No Duty to Monitor

YOU AGREE THAT OLLYEO HAS NO DUTY TO MONITOR THE SERVICE. We may, but are not obligated to, monitor, review, screen, or remove User Content (as defined in Section 7.2) or communications, including through automated and AI-assisted moderation tools. Any monitoring does not create a continuing obligation to monitor, and automated moderation may fail to detect, or may incorrectly flag, content.

7. PROPRIETARY RIGHTS AND CONTENT LICENSE

7.1 Ollyeo Intellectual Property

The Service (including the “Olly” character, App and Site design, graphics, text, code, algorithms, and related intellectual property) is owned by Ollyeo or its licensors and is protected by law. Subject to your compliance with these Terms, Ollyeo grants you a limited, revocable, non-transferable, non-sublicensable license to access and use the Service for your personal, non-commercial use (except as expressly permitted for Partners and Event Hosts under Section 8).

7.2 User Content Ownership

You retain ownership of the photos, text, messages, event listings, documents, and other content you upload or submit to the Service (“User Content”).

7.3 License Grant to Ollyeo

By submitting User Content, you grant Ollyeo a worldwide, royalty-free, transferable, sublicensable, non-exclusive license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify, and distribute your User Content as necessary to operate, develop, provide, and improve the Service and as otherwise described in the Privacy Policy. If you choose to share an event publicly, this includes displaying the event details you provided (and your display name as its organizer) on public web pages.

7.4 Feedback

If you send us ideas, suggestions, or feedback about the Service, you agree we may use them without restriction or compensation to you.

7.5 Content Monitoring and Removal

We may remove or disable access to User Content at any time where permitted by law.

7.6 DMCA

If you believe your copyright has been infringed, send a notice to support+dmca@ollyeo.com including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material and its location; (d) your contact information; (e) a statement that you have a good faith belief the use is unauthorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf. We may terminate the accounts of repeat infringers.

8. PURCHASES, TICKETS, AND PAYMENTS

8.1 Overview of Paid Features

Ollyeo may offer products, features, and services for purchase (collectively, “Paid Features”). Paid Features may include event tickets sold by Seller Partners through the Service (Sections 8.2–8.5). Ollyeo may also offer other Paid Features (such as subscriptions) in the future; if it does, the additional terms in Section 8.7 and any terms presented at purchase will apply.

If you choose to purchase Paid Features, additional Ollyeo purchase terms disclosed at the point of purchase may apply. A Partner Event Document is separate and is governed by Sections 1.3 and 8.12.

8.2 Seller Partner; Event Host; Ollyeo’s Role

Some events on the Service are ticketed. The business or organization identified as the seller at checkout and associated with the applicable Stripe connected account is the “Seller Partner.” The user who creates, manages, or hosts an event (the “Event Host”) may act for a Seller Partner but is not necessarily the Seller Partner, the physical Location, or the person who will be present at the event.

  1. The Seller Partner is the seller — not Ollyeo. Unless Ollyeo is expressly identified as the seller at checkout, the Seller Partner sells the ticket and is solely responsible for the event, the ticket, fulfillment, customer service, legally required receipts, taxes, cancellations, and refunds. Ollyeo provides platform, coordination, and transaction technology and is not a party to the underlying sale between you and the Seller Partner.

  2. Payment processing and platform fees. Stripe processes ticket payments on the Seller Partner’s connected account. Ollyeo may receive the platform fee disclosed before you authorize the transaction. Ollyeo does not hold the Seller Partner’s net proceeds. The final descriptor shown by a card issuer may be determined by the Seller Partner, Stripe, Ollyeo, the payment network, or the issuer and is not guaranteed.

  3. Amounts displayed. Review the price, platform fee, refund policy, and any other amounts or terms shown before authorizing payment. Fees and pricing may vary by event or transaction. Except as required by law, Ollyeo has no obligation to refund a platform fee merely because the Seller Partner refunds another part of a transaction.

  4. No responsibility for the event. The Seller Partner and Event Host, not Ollyeo, are responsible for the event taking place as described, the accuracy of the listing and disclosures, participant requirements, and compliance with applicable law. Section 4 applies fully to ticketed events.

8.3 Ticket Refunds, Cancellations, and Chargebacks

  1. Seller policy. The Seller Partner’s refund policy displayed before you authorize a transaction applies subject to these Terms and applicable law. A policy does not limit any non-waivable right or remedy.

  2. Refund requests. Submitting a refund request does not itself cancel an order, move funds, create a refund entitlement, or guarantee approval, timing, method, or amount. Where permitted by law, the Seller Partner decides requests under its displayed policy. Ollyeo may provide tools to communicate, approve, deny, or process a request, but has no obligation to decide a dispute between a buyer and Seller Partner.

  3. Cancelled events. Cancellation does not necessarily cause an automatic refund. The Seller Partner remains responsible for refunds required by its policy or applicable law. Ollyeo may, but is not obligated to, facilitate or issue a refund on the Seller Partner’s behalf, including in cases of cancellation, oversell, duplicate charge, suspected fraud, or system error.

  4. Fees and funding. Refunds are funded as provided by the Seller Partner’s Stripe relationship and any applicable Partner agreement. Ollyeo may retain, return, or deduct platform fees as disclosed, agreed with the Seller Partner, or required by law.

  5. Chargebacks and statutory rights. Before disputing a charge with your card issuer, you may contact the Seller Partner or Ollyeo support. A chargeback may result in cancellation of the associated ticket and restriction of payment features where permitted by law. Nothing in this Section limits rights you have under applicable law.

8.4 Payment Processing

Payments are processed by third-party payment processors (currently Stripe). By submitting or authorizing a payment method, you authorize the Seller Partner and the payment processor to make the charge described on the applicable checkout or authorization screen, and you authorize Ollyeo to collect any separately disclosed amount owed to Ollyeo. Some flows may authorize a payment method before a proposed event or reservation is confirmed and may charge it later under the conditions disclosed when you authorize it. An authorization is not a ticket or confirmation unless the Service tells you otherwise.

The payment processor collects and processes payment credentials under its own terms and privacy policy. Ollyeo does not receive or store your full card number. If a payment fails, expires, is reversed, or is disputed, we or the Seller Partner may cancel or restrict the associated order, reservation, ticket, or Paid Feature, subject to applicable law.

8.5 Partner and Representative Terms

If you create or manage events, activate or use Partner features, manage a connected account, or otherwise act for a business or organization represented on the Service (a “Partner”), you represent and warrant that you have authority to bind that Partner. For this Section 8.5, “you” includes both you and the Partner you represent, and, to the fullest extent permitted by law, you and the Partner are jointly and severally responsible for the obligations in this Section. These terms do not replace any separate agreement between Ollyeo and a Partner.

  1. Seller and fulfillment obligations. A Seller Partner is the seller of record for tickets sold on its connected account and is solely responsible for accurately describing and delivering the event, providing customer service, handling complaints, and complying with laws applicable to the event and sale.

  2. Stripe relationship. Payment processing services for a Seller Partner are provided by Stripe and are subject to the applicable Stripe Connected Account Agreement, which incorporates the applicable Stripe Services Agreement (collectively, the “Stripe Services Agreement”). You agree to comply with the Stripe Services Agreement, provide accurate and complete information about the Partner and its business, and authorize Ollyeo and Stripe to exchange Partner, representative, customer, and transaction information as described in the Stripe Services Agreement and our Privacy Policy. Stripe may restrict, suspend, or terminate payment services independently of Ollyeo.

  3. Fees and payouts. You authorize Ollyeo to assess and collect the platform fees disclosed through the Service or in a Partner agreement. Stripe may deduct Stripe fees, Ollyeo fees, refunds, disputes, reserves, and other amounts from the connected account as permitted by the Stripe Services Agreement and applicable Partner agreement. Any payout estimate is an estimate only.

  4. Taxes and receipts. You are solely responsible for determining, collecting, reporting, and remitting sales, use, admissions, withholding, and similar taxes arising from your events or sales, except to the extent applicable law expressly places an obligation on Ollyeo. You must provide receipts and sales documentation required by law. Ollyeo does not provide tax advice or guarantee any tax calculation or display.

  5. Refunds and cancellations. You must honor the refund policy displayed to the buyer and all rights required by law. If you cancel or fail to deliver an event, you are responsible for determining and issuing all required refunds promptly. A buyer’s in-Service request does not shift that responsibility to Ollyeo. You authorize Ollyeo to facilitate or issue refunds, reverse transactions, or restrict sales on your behalf where permitted by the Stripe Services Agreement, any Partner agreement, these Terms, or applicable law.

  6. Primary sales only. You may sell tickets only for events you are authorized to provide. Ticket resale, brokering, and unauthorized sales for third parties are prohibited.

  7. Accuracy, authority, and compliance. Your event listings and disclosures must be accurate, must disclose all material requirements, fees, commercial relationships, and affiliations, and must comply with these Terms, the Community Guidelines, and applicable law, including consumer-protection, advertising, accessibility, privacy, electronic-transactions, and alcohol-related laws where applicable.

If you select, activate, distribute, administer, or rely on a Partner Event Document identified with a Partner, you represent and warrant that the Partner authorized its use and that you and the Partner have all rights and permissions necessary for Ollyeo to host, reproduce, format, display, transmit, store, and create records and copies of it. You and the Partner are solely responsible for the document’s source, content, suitability, required disclosures, consent and signature process, use, administration, legal compliance, and enforceability; participant eligibility and authority to act for another person; any required alternative, accommodation, or paper process; and any independent records you are required to keep. You must not state or imply that Ollyeo drafted, reviewed, approved, certified, or guaranteed a Partner Event Document or its legal effect unless Ollyeo expressly says so in a separate writing signed by an authorized Ollyeo representative.

  1. Platform rights. Ollyeo may approve, decline, suspend, restrict, or revoke Partner, Event Host, listing, document, or payment access; halt sales; unpublish or cancel a listing; preserve records; and facilitate refunds or other corrective action where permitted by law. Exercising or not exercising any such right does not make Ollyeo the event operator, Seller Partner, document author, or guarantor.

  2. Indemnification. Without limiting Section 11, you agree to indemnify the Indemnified Parties against any Claim (each as defined in Section 11) arising out of your events, ticket sales, taxes, refund decisions, failure to deliver an event, or any Partner Event Document you select, activate, distribute, administer, rely on, or enforce, including claims concerning its source, ownership, content, disclosure, execution, validity, enforceability, retention, or use and claims concerning a participant’s identity, age, capacity, eligibility, or authority to act for another person.

8.6 Pricing; Promotions; Feature Availability

Pricing and availability of Paid Features may vary based on a number of factors, including region, promotions, and testing of new offerings. We reserve the right, to the fullest extent permitted by law: to change pricing for future purchases; to offer promotional rates and impose conditions on them; to limit or discontinue any Paid Feature; and to refuse or cancel any transaction we reasonably believe is fraudulent, unlawful, abusive, or in violation of these Terms.

8.7 Subscriptions

Ollyeo does not currently offer subscriptions. If subscriptions are introduced, the terms and disclosures presented for that offering, applicable law, and any applicable App Store Provider terms will govern.

8.8 Taxes

Prices and fees are displayed as described at the point of transaction. Taxes may be included, added, or not collected, depending on the transaction and applicable law. The Seller Partner is responsible for seller-side tax obligations as described in Section 8.5. You remain responsible for any tax imposed on you as a buyer, except to the extent another party is required by law to collect and remit it.

8.9 Third-Party Charges at Venues

Any charges for goods or services provided by a Location (including Partner Venues) — food, drinks, deposits, minimum spends, and the like — are determined and collected by that third party, and any transaction is solely between you and the third party. Ollyeo does not control and is not responsible for third-party pricing, fulfillment, refunds, chargebacks, disputes, or service quality.

8.10 Prohibited Payments and Misuse of Payment Features

You may not use any payment-related features of the Service for: adult content, escort services, or sex solicitation; illegal drugs, controlled substances, drug paraphernalia, or unlawful items; gambling or betting services; weapons, ammunition, or weapon accessories where prohibited by law; multi-level marketing, pyramid, or Ponzi schemes; ticket resale or brokering; or any unlawful activity or the promotion of unlawful activity. We may suspend or terminate payment features and/or your account if we suspect prohibited payment activity, fraud, or misuse.

8.11 Support Payments (If Offered)

If the Service offers a way to “support” Ollyeo (for example, a one-time payment), any such payment is a purchase of a digital service or support of our product development unless explicitly stated otherwise. Such payments are not charitable donations and are not tax-deductible.

8.12 Partner Event Documents and Electronic Records

  1. Separate third-party documents. A Partner Event Document is identified with a third party and is not an Ollyeo term. Unless Ollyeo expressly states otherwise, Ollyeo does not represent who drafted, supplied, owns, or approved it. It may create rights or obligations between you and the identified third party only to the extent the document and applicable law provide. In connection with these documents, Ollyeo provides technology that may display a document, request an acceptance or signature, and create, store, reproduce, or transmit related records.

  2. Third-party responsibility. The applicable Partner, Seller Partner, Event Host, and other third party are solely responsible for determining whether a Partner Event Document is appropriate for an event, activity, jurisdiction, and participant; whether it is accurate, lawful, sufficiently disclosed, and enforceable; whether any additional notice, consent, signature, witness, identity, age, capacity, parental or guardian authority, accessibility measure, or paper process is required; and what consequences, if any, follow from declining or failing to complete it. Ollyeo has no duty to make or enforce those determinations.

  3. Your statements and authority. If you are bound by this Agreement and accept or sign a Partner Event Document, you represent and warrant that the information you submit is accurate, that you have reviewed the document presented to you, and that your acceptance or signature is intentional. If the Service permits you to act for another person, you further represent and warrant that you have that person’s permission and all legal authority required to act for that person and provide that person’s information. The availability of that option does not establish your authority or the other person’s eligibility to attend. Ollyeo accounts remain limited to adults and may not be created or used by a minor.

  4. No verification or clearance. Ollyeo may rely on information and actions submitted through the Service without independently investigating them. Ollyeo does not verify identity, age, relationship, authority, capacity, truthfulness, document ownership, legal sufficiency, or enforceability. A record, link, association, or “on file” status reflects only information recorded by the Service; it is not legal clearance, proof of compliance, a background check, or a guarantee that every participant completed any requirement. A Partner Event Document does not make an event, activity, participant, or Location safe.

  5. Terms gates; no waiver-enforcement duty. The Service may require an authenticated account holder to accept Partner event terms before completing certain affirmative event or transaction actions. A Partner or Event Host may separately request, or state under its own rules that it requires, a waiver. Ollyeo does not undertake to enforce waiver completion as a condition of participation or a transaction, identify missing waivers, police entry or attendance, determine compliance, or decide whether a person may participate. The Partner and Event Host remain responsible for communicating and administering their requirements, including requirements for guests.

  6. Electronic process. Subject to applicable law and any separate disclosure or consent required at the point of action, when a screen tells you that an action will serve as an electronic acceptance or signature and you complete that action, you intend the action to evidence the acceptance or signature stated on the screen. Review the document before submitting and retain a copy when a download, print, or email option is made available. If you cannot access or retain the document, or do not wish to transact electronically, do not submit the electronic form and contact the applicable Partner or Event Host about any available alternative. Any right to paper records, withdraw consent, or receive additional disclosures is governed by applicable law and the third party’s terms; a later withdrawal does not alter the legal effect of records lawfully provided before the withdrawal took effect. This paragraph alone does not waive any consumer right, supply a disclosure or consent that applicable law requires separately, or establish which electronic-transactions law applies to a particular document.

  7. Records, access, and delivery. As described in the Privacy Policy, Ollyeo may preserve and disclose Partner Event Documents and related acceptance, signature, identity-claim, delivery, and transaction records to the applicable Partner, Seller Partner, Event Host, service providers, authorities, and other authorized recipients. Ollyeo does not promise permanent storage, delivery, or continuing access; does not serve as any third party’s exclusive record custodian; and may suspend, restrict, or discontinue any document feature or access method, subject to applicable law. The applicable Partner and Event Host are responsible for maintaining any independent records they need.

  8. No legal advice or warranty. Laws governing releases, waivers, electronic signatures, records, minors, consumer disclosures, and retention vary. Ollyeo does not provide legal advice and makes no representation or warranty that any Partner Event Document, acceptance, signature, delivery, or record is valid, admissible, complete, effective, or enforceable, or that it limits any right or remedy that cannot lawfully be limited.

9. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

OLLYEO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, OLLYEO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT ANY CONTENT (INCLUDING AI OUTPUT OR A PARTNER EVENT DOCUMENT) IS ACCURATE, COMPLETE, LAWFUL, OR ENFORCEABLE; THAT ANY ELECTRONIC ACCEPTANCE, SIGNATURE, DELIVERY, OR RECORD WILL HAVE A PARTICULAR LEGAL EFFECT; THAT ANY VENUE ARRANGEMENT WILL BE HONORED; THAT ANY EVENT WILL OCCUR AS PLANNED; OR THAT ANY MATCHES OR SUGGESTED MEETUPS WILL MEET YOUR EXPECTATIONS OR BE SAFE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OLLYEO OR THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

WITHOUT LIMITING THE FOREGOING, AND SUBJECT TO THE FINAL PARAGRAPH OF THIS SECTION, OLLYEO SHALL NOT BE LIABLE, TO THE FULLEST EXTENT PERMITTED BY LAW, FOR DAMAGES CAUSED BY OR ATTRIBUTABLE TO: (a) THE CONDUCT OR CONTENT OF OTHER USERS, EVENT HOSTS, PARTNERS, LOCATIONS, OR OTHER THIRD PARTIES; (b) YOUR RELIANCE ON AI OUTPUT OR A THIRD-PARTY VENUE ARRANGEMENT; (c) ANY PARTNER EVENT DOCUMENT OR RELATED ACCEPTANCE, SIGNATURE, DELIVERY, RECORD, REQUIREMENT, ADMINISTRATION, ENFORCEMENT, OR RELIANCE; OR (d) RISKS YOU ASSUMED OR CLAIMS YOU RELEASED UNDER SECTION 4.

MONETARY CAP: OLLYEO’S AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (1) THE AMOUNT PAID BY YOU TO OLLYEO FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM; OR (2) $100.00.

THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT OLLYEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A LIMITED REMEDY SET FORTH IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY ARISING FROM OLLYEO’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

11. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Ollyeo, its parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, and service providers (collectively, the “Indemnified Parties”) from and against any and all third-party claims, demands, actions, suits, proceedings, investigations, liabilities, damages, losses, judgments, settlements, penalties, fines, interest, and expenses of any kind (including, without limitation, reasonable attorneys’ fees and costs) (collectively, “Claims”) arising out of or relating to:

  1. your breach or alleged breach of this Agreement or any additional terms incorporated by reference;

  2. your violation of applicable law or a third party’s rights;

  3. your User Content, including any allegation that it infringes, misappropriates, defames, invades privacy or publicity rights, or otherwise harms a person or entity;

  4. your fraud, willful misconduct, or negligent act or omission that causes or allegedly causes harm to a third party in connection with the Service or an event;

  5. any Partner Event Document you provide, select, activate, alter, distribute, administer, enforce, or falsify; your unauthorized act or purported act for another person; or your unauthorized use or disclosure of a related record;

  6. if you are a Partner, Seller Partner, or Event Host, your events, listings, ticket sales, taxes, refunds, participant requirements, fulfillment, or handling of event records; or

  7. your breach of a representation, warranty, or obligation under this Agreement.

11.1 Indemnification Procedure; Defense and Cooperation

Ollyeo will provide you with notice of any Claim for which it seeks indemnification; provided that Ollyeo’s failure or delay in providing such notice will not relieve you of your obligations under this Section 11 except to the extent you are materially prejudiced by such failure or delay. You agree to:

  1. Cooperate fully and reasonably with the Indemnified Parties in the defense, investigation, and resolution of any Claim, including providing information, documents, and access to evidence and witnesses;

  2. Pay all fees, costs, and expenses associated with defending any Claim, including attorneys’ fees and costs, expert fees, and court or arbitration fees, as incurred.

11.2 Control of Defense; No Unapproved Settlements

Ollyeo reserves the right, at its option, to assume the exclusive defense and control of any Claim subject to indemnification by you, including selection of counsel and strategy. In such case, you agree to cooperate as requested.

You may not settle any Claim that imposes any obligation, admission, payment, or restriction on any Indemnified Party, or that fails to fully release the Indemnified Parties from all liability, without Ollyeo’s prior written consent.

11.3 Carve-Out

Nothing in this Section 11 requires you to indemnify any Indemnified Party for Claims to the extent arising directly from that Indemnified Party’s fraud, intentional misconduct, or gross negligence, or for any liability that cannot be disclaimed or shifted under applicable law.

11.4 Survival

Your obligations under this Section 11 survive the termination or expiration of this Agreement.

12. PUSH NOTIFICATIONS, EMAIL, AND LOCATION

12.1 Notifications and Email

Ollyeo may send service-related email and, where enabled through your device or app settings, push notifications regarding proposals, messages, meetups, accounts, and other Service activity. You can manage device notifications in your device settings and eligible email at https://www.ollyeo.com/email-preferences or through available preference controls. Transactional, security, account, and requested or legally required record-delivery messages, including messages concerning Partner Event Documents, may not include marketing opt-out controls and may still be sent where permitted by law.

12.2 Location Information

The Service uses the town or area you select and may use coarse location derived from network information to provide location-based features such as suggesting nearby gatherings, as described in the Privacy Policy. If you do not provide a town or area, certain features may not function.

13. THIRD-PARTY APP STORES

If you access the App through Apple’s App Store or Google Play (each, an “App Store Provider”), the following terms apply:

  1. Acknowledgement. This Agreement is concluded between you and Ollyeo only, and not with the App Store Provider. Ollyeo, not the App Store Provider, is solely responsible for the App and its content.

  2. Scope of License. If you obtained the App from Apple’s App Store, your license to the App is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

  3. Maintenance and Support. Ollyeo, not the App Store Provider, is solely responsible for providing any maintenance and support services with respect to the App. The App Store Provider has no obligation whatsoever to furnish any maintenance and support services with respect to the App.

  4. Warranty. In the event of any failure of the App to conform to any applicable warranty not effectively disclaimed under this Agreement, if you obtained the App from Apple’s App Store, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, the App Store Provider has no other warranty obligation whatsoever with respect to the App, and, as between Ollyeo and the App Store Provider, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Ollyeo’s sole responsibility.

  5. Product Claims. Ollyeo, not the App Store Provider, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

  6. Intellectual Property Claims. In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, Ollyeo, not the App Store Provider, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

  7. Legal Compliance. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

  8. Third-Party Terms. You must comply with applicable third-party terms of agreement when using the App (for example, your wireless data service agreement).

  9. Contact. Questions, complaints, or claims with respect to the App should be directed to Ollyeo using the contact information in Section 20.

  10. Third-Party Beneficiary. You and Ollyeo acknowledge and agree that the App Store Provider, and the App Store Provider’s subsidiaries, are third-party beneficiaries of this Agreement, and that, upon your acceptance of this Agreement, the App Store Provider will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.

14. EXTERNAL LINKS AND SERVICES

The Service may contain links to third-party websites or resources. Ollyeo provides links as a convenience and is not responsible for third-party content, products, or services. You assume all risk arising from your use of third-party sites.

15. TERM, TERMINATION, AND MODIFICATIONS TO THE SERVICE

15.1 Term

This Agreement applies from your first use of the Service until terminated.

15.2 Termination by You

You may stop using the Service at any time and may request deletion of your account as described in the Privacy Policy. Termination does not entitle you to any refund except as required by law or expressly stated in this Agreement.

15.3 Termination or Suspension by Ollyeo

Ollyeo may suspend, restrict, or terminate your account or access to all or part of the Service at any time, with or without notice, if we believe you have violated this Agreement or our Community Guidelines, created risk or legal exposure, or for any other reason permitted by law.

15.4 Modifications to the Service

Ollyeo may modify, suspend, or discontinue the Service (or any part) at any time. To the fullest extent permitted by law, Ollyeo will not be liable for any modification, suspension, or discontinuance.

15.5 Effect of Termination

Upon termination, your license to use the Service ends. Sections that by their nature should survive (see Section 19) survive termination.

16. GOVERNING LAW AND VENUE

Except where prohibited by applicable law, this Agreement shall be governed by the laws of the State of Delaware, without regard to conflict of law rules, except that Section 17 (Dispute Resolution) is governed by the Federal Arbitration Act. If you are a consumer, you may also have the benefit of mandatory consumer-protection provisions of the law of the state where you reside. Any dispute not subject to arbitration, and any claim to compel arbitration or enforce an arbitral award, shall be brought exclusively in the state or federal courts located in Delaware, and you and Ollyeo each consent to the personal jurisdiction of those courts and waive any objection to venue in, or to the convenience of, those courts, except that either party may bring a qualifying claim in small claims court as described in Section 17.

17. DISPUTE RESOLUTION: MANDATORY ARBITRATION & CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. It affects your rights.

17.1 Informal Dispute Resolution First

Before starting an arbitration or any other proceeding, you and Ollyeo each agree to first try to resolve any dispute, claim, or controversy arising out of or relating to this Agreement or the Service (each, a “Dispute”) informally. The party raising the Dispute must send the other an individualized written notice (a “Notice of Dispute”) that includes: the claimant’s name; the email address associated with the claimant’s account; the claimant’s mailing address; a detailed description of the Dispute; and the specific relief sought. The Notice of Dispute must be personally signed by the party raising the Dispute (to Ollyeo: support+disputes@ollyeo.com; to you: the email associated with your account). Both parties agree to negotiate in good faith, including through at least one individualized telephone or video conference if either party requests it, for at least 60 days from the notice. All applicable statutes of limitations are tolled during this informal resolution period. Completing this process is a condition precedent to starting an arbitration or court proceeding, and a court or arbitrator may stay any proceeding started without completing it.

17.2 Mandatory Binding Arbitration

Except as provided in Section 17.5, any Dispute that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, each as in effect when the arbitration is filed. The AAA’s rules are available at www.adr.org. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and evidences a transaction involving interstate commerce. The arbitration will be conducted by a single arbitrator, in the county where you reside or remotely by videoconference. The arbitrator will have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable, except that only a court may decide issues relating to the enforceability of the class action waiver in Section 17.4.

17.3 Waiver of Jury Trial

YOU AND OLLYEO WAIVE ANY RIGHT TO A JURY TRIAL.

17.4 Class Action Waiver

YOU AND OLLYEO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide the relief warranted by that party’s individual claim. If this class action waiver is found unenforceable as to a particular Dispute, then that Dispute (and only that Dispute) shall proceed in court, and the remainder of this Section 17 shall continue to apply.

17.5 Exceptions: Small Claims and Injunctive Relief

Either party may: (a) bring an individual claim in small claims court in the county where you reside, so long as the claim remains in that court and proceeds only on an individual (non-class, non-representative) basis — if the claim is transferred, removed, or appealed to a different court, the right to compel arbitration under this Section 17 is revived; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights, unauthorized access to the Service, or imminent harm to the safety of any person. Nothing in this Section prevents you from making a report to, or seeking relief from, a federal, state, or local government agency.

17.6 Mass Filings

If 25 or more arbitration demands of a substantially similar nature are filed against Ollyeo by the same or coordinated counsel or parties (a “Mass Filing”), the parties agree that in a Mass Filing the AAA’s Mass Arbitration Supplementary Rules (or successor rules) shall apply, including their procedures for staged or batched administration and fee schedules. If the AAA’s mass-arbitration procedures are unavailable, the parties will select a comparable process by agreement or as directed by a court. All applicable statutes of limitations are tolled for any claimant whose demand is pending in a staged or batched process under this Section. If any part of this Section 17.6 is found unenforceable, the affected demands shall proceed under Section 17.2, and the remainder of this Section 17 remains in effect.

17.7 Arbitration Costs

Payment of AAA filing, administration, and arbitrator fees will be governed by the AAA’s rules, including its consumer fee schedule. Each party bears its own attorneys’ fees unless the arbitrator awards them under applicable law.

17.8 Opt-Out

You may opt out of this arbitration agreement (and the class action waiver) by sending written notice to support+arbitration_opt_out@ollyeo.com within 30 days after you first accept these Terms (or within 30 days after any material change to this Section 17). Your notice must include your name, the email associated with your account, and a clear statement that you want to opt out of arbitration. Opting out of arbitration does not affect any other provision of this Agreement.

17.9 Severability and Survival

Except as stated in Sections 17.4 and 17.6, if any part of this Section 17 is found unenforceable, the remainder shall remain in effect. This Section 17 survives termination of this Agreement and your account.

18. GENERAL PROVISIONS

18.1 Severability

If any provision of these Terms is held invalid or unenforceable, it will be limited to the minimum extent necessary and the remainder will remain in effect.

18.2 Entire Agreement

These Terms, together with the Community Guidelines and any additional Ollyeo terms incorporated by reference, constitute the entire agreement between you and Ollyeo regarding the Service. Partner Event Documents are separate third-party documents as described in Sections 1.3 and 8.12.

18.3 No Waiver

Failure to enforce any provision is not a waiver.

18.4 Assignment

You may not assign these Terms without Ollyeo’s prior written consent. Ollyeo may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

18.5 Force Majeure

Ollyeo is not liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, riots, labor disputes, governmental action, utility or telecommunications failures, or failures of third-party providers.

18.6 No Third-Party Beneficiaries

Except as expressly stated in this Agreement (including Section 13), this Agreement does not confer any rights on any third party.

18.7 Electronic Communications

To the extent permitted by applicable law and after any consent required by law, we may provide agreements, notices, disclosures, and other communications electronically. An electronic communication satisfies a legal writing or delivery requirement only to the extent applicable law permits and the communication is provided in a form that meets any applicable access and retention requirements. You are responsible for keeping your electronic contact information current. Nothing in this Section waives any non-waivable right to paper records, separate consent, withdrawal, or required disclosure.

19. SURVIVAL

The following sections survive termination: Sections 3, 4, 7, 8.3 through 8.5 (for transactions, events, or obligations arising before termination), 8.12, 9, 10, 11, 16, 17, and 18.

20. CONTACT INFORMATION

Ollyeo, Inc. 550 Summer St, Unit 75 Stamford, CT 06901-1412

Phone: (203) 212-9583

https://www.ollyeo.com/contact

Email: support+terms@ollyeo.com