Ollyeo

Privacy Policy

Effective Date: 10 Jul 2026 · Last Updated: 31 Jul 2026

OLLYEO PRIVACY POLICY

Effective Date: 10 Jul 2026 Last Updated: 31 Jul 2026

This Privacy Policy explains how Ollyeo, Inc. (“Ollyeo,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes information about you when you use our mobile application(s), websites, and related services (collectively, the “Service”).

Read this Privacy Policy together with any shorter notice provided when information is collected. This Policy is a notice of our practices; it is not intended to create contractual rights beyond those provided by applicable law or a separate written agreement.

Important: Ollyeo accounts and member-facing features are intended for individuals 18+. As described below, we may receive limited information about a minor who attends an event as an adult’s guest or is identified by an adult using an event-document form.

1) AT A GLANCE

  • We do not sell personal information.

  • We do not currently use or share personal information for targeted advertising, and the Service contains no third-party advertising.

  • We do not collect, use, or sell personal data to train large language models. We may use de-identified data — data that no longer reasonably identifies you — to develop, train, and improve our systems (Section 4.7).

  • Location features use the town or area you select and may use coarse location inferred from network information. We do not currently collect precise GPS, continuous, or background location through the app (Section 3.2).

  • Olly is an AI system (Sections 4.2–4.4 and 6 describe the related processing).

  • Ollyeo accounts and member-facing features are for adults 18 and older. Some events may permit minors as guests (Section 13).

The sections below provide more detail, including exceptions and qualifications.

2) WHO WE ARE AND SCOPE

Controller (U.S.): Ollyeo, Inc. (a Delaware corporation) is the data controller of — and, for purposes of the California Consumer Privacy Act, the “business” responsible for — personal information for the processing described in this Policy that Ollyeo determines. A Partner, Seller Partner, Event Host, venue, or other recipient may separately act as a controller, business, or other regulated party for its own processing.

Contact: support+privacy@ollyeo.com

For this Policy, an “Event Host” is the account user who creates or manages an event; a “Partner” is a business or organization represented through the Service; a “Seller Partner” is the Partner identified as the seller for a ticket transaction; and “Partner Event Documents” are terms, refund policies, waivers, releases, or similar documents identified with a Partner or other event-related third party. These roles may be held by different people or entities.

This Privacy Policy applies to information we process when you create an account, build a profile, or use features like “Olly” AI; message, RSVP, create or attend events, or otherwise interact on the Service; visit our websites or communicate with us; buy or sell event tickets; use a public or private event-document form; or communicate with us as a venue or Partner representative.

This Privacy Policy does not govern a third party’s independent processing, including a Partner’s or Event Host’s use of event-document records, a venue’s own systems, Stripe’s independent processing of payment information, or another person’s off-platform communications. Their own notices and legal obligations may apply.

3) INFORMATION WE COLLECT

We collect information in three ways: (A) information you provide; (B) information collected automatically; and (C) information from third parties.

3.1 Information You Provide

Account & Profile Information - name, email address, unique @handle, profile photo, age, gender (optional), bio - the town or area you choose as your home location - interests and hobbies, availability, and preferences you share

Profile Information Built From Your Conversations With Olly This is central to how Ollyeo works, so we want to be explicit about it. As you talk with Olly, we build a structured profile about you that can include: - interests you state or Olly infers from what you say, with controls over what is publicly visible - personality characteristics (for example, scores in the “Big Five” personality model), social energy, preferred group size, communication style, planning style, and pace of life - your typical weekly availability - life-circumstance flags you share so gatherings fit your life — for example, having young children, not drinking alcohol, being under 21, having mobility limitations, dietary needs, or having a dog - a short AI-written summary of you used to plan compatible gatherings

Some of this information may be considered sensitive under the laws of certain states (see Section 12). You choose what to tell Olly; the profile is built from what you share.

Event & Community Information - events you create or organize, event descriptions, location/time details - RSVPs, attendance, and invitations - follows, blocks, and people you invite (including email addresses you enter to invite someone) - attendee and guest display names, roster relationships, and information supplied by a buyer, Event Host, signer, or other person about attendees or guests

Partner Event Documents and Related Records - Partner terms, refund policies, waivers, releases, and other event documents presented through the Service - actions recorded in connection with a document, including an acceptance or purported signature and the date and time recorded - information entered in a related form, which may include names, contact information, a claim that the signer acts for another person, and information contained in a completed document - related event, account, transaction, attendee, guest, link, copy, and delivery information

Names on an account, roster, order, or form may differ. These records reflect information and associations recorded by the Service; they are not identity, age, relationship, authority, or legal-compliance verification.

Communications - your messages in Ollyeo chats, including private chats with Olly and group event chats - during a live gathering, private messages you send Olly about how it’s going (see Section 4.3 on “mood signals”) - reports, support requests, and feedback submissions

Feedback & Private Reflections - ratings and notes you leave about events, venues, and organizers, with per-field controls over what (if anything) is public; feedback is private by default - private reactions and notes about people you met, which are intended for your private reflections journal and are not ordinarily shown to the person or other users; authorized staff and service providers may access or process them as described in this Policy

Payments & Purchases - ticket order records (event, amounts, order status, receipts) and, if you buy for guests, the guest names you enter - the seller identity and refund-policy information shown or saved for an order or payment authorization - if you represent a Partner: Stripe account identifiers, onboarding and account status, transaction information, and information about your authority and role

Note: Payment card details are collected and processed directly by Stripe under its own privacy policy. Ollyeo does not receive or store your full card number. If you represent a Partner that uses payment features, Stripe collects identity, business, banking, and tax information for connected-account onboarding, payouts, risk, and compliance. Stripe may process that information for its own purposes under its privacy notice and agreements.

3.2 Information We Collect Automatically

Device & Usage Information - device identifiers, OS and app version, device model, language, time zone - IP address - logs of feature usage, crash reports (Firebase Crashlytics), and app performance/analytics data (Firebase Analytics) - for public forms and websites, browser and request information, timestamps, referral and interaction data, security and rate-limit events, and bot or fraud signals (including signals processed through Cloudflare Turnstile)

Location Information - your chosen town or area, which we convert to approximate coordinates to match you with nearby gatherings - coarse location inferred from your IP address We do not currently collect precise GPS, continuous, background, or movement location data through the app.

Cookies & Similar Technologies (Website) Our website uses cookies and similar tools for functionality, security (bot protection), and analytics. Analytics cookies are used only with your consent where required. See Section 8.4.

3.3 Information We Collect From Third Parties

- Authentication providers (Firebase Authentication, including any sign-in provider you choose to connect) relating to account sign-in - Stripe relating to payment status, connected Partner account status, disputes, refunds, and risk signals - Other people (for example, if another person reports, invites, mentions, buys a ticket for, adds as a guest, or submits an event-document form concerning you) - Partners, Event Hosts, venues, and their personnel, including event details, Partner documents and policies, seller information, refund actions, and responses to coordination messages or calls - Security and communications providers, including delivery status, security signals, and abuse-prevention information

4) HOW WE USE INFORMATION

We use information to operate, improve, and protect the Service. In plain terms:

4.1 Provide and Maintain the Service

  • create and administer accounts and profiles
  • enable messaging, RSVPs, event creation, ticketing, and participation
  • present Partner Event Documents, record actions taken through related forms, generate and provide document copies, and make records available to authorized recipients
  • provide customer support and respond to requests
  • send service-related notices (account, safety, technical, administrative)

4.2 Matching and Gathering Planning (Profiling)

This is the heart of the product, and it involves automated processing of your information:

  • We convert your profile (interests, personality characteristics, preferences, availability, approximate location) into numerical representations (“embeddings”) and use them to estimate compatibility between members and to match gatherings and venues to groups.
  • Automated pipelines use this information — together with things like weather, venue characteristics, and your life-circumstance flags — to generate, rank, and filter gathering proposals (for example, not proposing a bar night to someone who told Olly they don’t drink).
  • Olly uses your conversation inputs to provide AI-assisted suggestions, introductions, icebreakers, and coordination.

These recommendations are suggestions only: whether to accept a proposal, attend a gathering, or connect with anyone is always your decision, and AI outputs may be inaccurate or incomplete. We do not use automated processing to make decisions about you with legal or similarly significant effects (such as decisions about credit, housing, employment, insurance, or healthcare).

4.3 During Live Gatherings (“Mood Signals”)

During a gathering, Olly may provide automated coordination and check-ins. To do that, it processes the group chat and any private messages you send it during the event to estimate, in the moment, how the gathering is going for each participant — for example, noticing that someone has gone quiet and checking in privately. These in-the-moment signals support the gathering experience. They are not health assessments. We process and disclose them as described in this Policy, including to service providers and authorized staff; we do not currently use them for targeted advertising.

4.4 Safety, Integrity, and Enforcement

  • detect, investigate, and prevent fraud, abuse, scams, spam, and illegal activity
  • moderate content: profile text, images, handles, event details, and messages may be screened by automated AI moderation tools
  • enforce our Terms of Service and Community Guidelines
  • our staff may review conversations and account information for safety investigations, support, quality assurance, and to supervise or take over Olly’s conversations where human judgment is needed

4.5 Communications

  • send event-related communications (proposals, RSVP confirmations, updates, reminders) by push notification and email
  • send or attempt to send requested or event-related document copies and record-delivery notices
  • send marketing or newsletter messages where permitted and according to your choices (Section 8.2)

4.6 Analytics and Improvement

  • understand usage patterns, measure performance, fix bugs, and improve features
  • run pilots, tests, and new feature experiments

4.7 AI Providers; No LLM Training on Your Personal Data

Olly is powered by third-party large language models — principally Google Gemini models via Google Cloud Vertex AI (which also processes voice audio for AI phone calls and voice features) and, for limited functions, OpenAI models. Your inputs (such as messages and profile context) are processed by these providers as our service providers to generate Olly’s responses.

We do not use your personal information to train large language models, and we do not permit our AI providers to use your personal information to train their models. We may use de-identified and/or aggregated information (which no longer reasonably identifies you) for analytics and to develop, train, evaluate, and improve our services and AI systems.

4.8 Legal Purposes

  • comply with legal obligations, respond to lawful requests, establish, exercise, or defend legal claims, enforce agreements and policies, investigate disputes, and keep financial, transaction, safety, consent, acceptance, signature, and other records as permitted or required by law

5) HOW WE SHARE INFORMATION

We do not sell personal information, we do not currently share it for targeted advertising, and we do not disclose it except as described below.

5.1 With Other Users (Your In-App Visibility)

Certain profile information may be visible to other users depending on your settings and participation. Your public profile shows fields designated for public display, which may be coarsened or otherwise limited. If you RSVP to a gathering, other attendees and the Event Host can see information used for participation (for example, your name or handle, profile photo, and limited profile details). Messages you send in a group chat are visible to that group. Blocking may limit visibility and interaction within the Service, but it cannot control information another person already has or conduct outside the Service.

5.2 With Event Hosts, Partners, and Other Authorized Recipients

If you join or interact with an event, its Event Host may receive information used to administer it, such as roster and guest information, limited profile information, order status, and communications. Authorized personnel of the applicable Partner or Seller Partner may receive transaction, refund, roster, and Partner Event Document information according to their role.

Partner Event Document records may include the document presented, the name and other information entered, whether a signer says they acted for another person, known account/order/roster associations, the recorded date and time, a completed document copy, and delivery history. A signer may request or direct a copy to an email address. The Event Host and authorized Partner personnel may download or receive copies. Once another recipient receives information, that recipient’s own practices and legal obligations apply, and recipients may retain or further disclose it independently of Ollyeo.

Some document forms are accessible through public or shareable links. Possession or use of a link does not establish a person’s identity, relationship, authority, or connection to an attendee. Do not share a restricted link with an unintended recipient or submit another person’s information without the authority and notices required by law.

5.3 With Seller Partners, Venues, and Their Personnel

When Olly coordinates a gathering with a venue, we may share gathering and reservation logistics, such as date, time, party size, event type, and reservation details. A Seller Partner may receive information used to administer a transaction, such as buyer and guest names, contact information, order details, and payment or refund status. The physical venue, Seller Partner, and Event Host may be different people or entities. Each may process information it receives under its own privacy notice and legal obligations.

5.4 Public Event Pages (Event Host Choice)

If an Event Host chooses to share an event publicly, a public web page may display event details, media, time, location, price, and the Event Host’s display name. Public information may be viewed, copied, indexed, or reshared by anyone who can access it. Settings, an access link, or a request that a page not be indexed are not guarantees that another person or service will not retain or redistribute the information. Do not place sensitive personal information in a public event listing.

5.5 With Service Providers and Vendors

We disclose information to vendors that help provide, secure, analyze, and support the Service. Depending on the feature used, these may include:

- Google Cloud / Firebase — hosting, databases, authentication, file storage, push notifications, crash reporting, and app analytics - Google Cloud Vertex AI and OpenAI — AI model processing (Section 4.7) - Stripe — payment processing and organizer accounts - Twilio — telephony for AI phone calls to venues - email and communications providers — message and document-copy delivery, delivery status, and support communications - Cloudflare and other security providers — bot detection, rate limiting, abuse prevention, and network security

These vendors may receive account, device, network, communication, transaction, event, document, and other information relevant to the service they provide. Their processing is governed by our arrangements with them and, where they act independently, their own terms and privacy notices.

5.6 For Legal, Safety, and Compliance Reasons

We may access, preserve, and disclose information if we believe it is necessary to: comply with law, legal process, or lawful requests; protect the rights, safety, and security of Ollyeo, users, or others (including reporting suspected child exploitation or credible threats of harm to authorities); or investigate and prevent fraud or abuse.

5.7 In Connection With Corporate Transactions

If we are involved in a merger, acquisition, reorganization, bankruptcy, financing, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to applicable law and any notice or choice the law requires.

5.8 With Your Consent or at Your Direction

We may share information when you explicitly ask us to or otherwise direct us to do so.

5.9 De-Identified and Aggregated Information

We may use and disclose information that has been aggregated or de-identified so that it does not reasonably identify a person. When we rely on a legal exception for de-identified data, we take the measures, make the commitments, and impose any recipient restrictions required by applicable law, including not attempting to re-identify the information except as law permits to test the de-identification process. Information that does not meet the applicable legal standard remains subject to this Policy as personal information.

6) AI PHONE CALLS AND VENUE CONTACTS

Olly may use an AI-generated voice to telephone venues to check availability and coordinate reservations. The call flow identifies the caller as an AI assistant acting for Ollyeo. Voice audio is transmitted to and processed by our telephony and AI providers to conduct the call, and a text transcript and related call records may be generated and retained for coordination, support, quality, safety, and record-keeping. Do not provide information during a call that you are not authorized to share.

If you represent a Partner through an Ollyeo Partner interface, information you provide about the Partner or venue (such as hours, policies, and offers) is processed to operate Partner features and represent the information in gathering planning. Voice updates may be processed by our AI providers to generate a transcript and apply requested changes. Questions or requests: support+privacy@ollyeo.com.

7) DATA RETENTION

We retain information for periods that depend on the nature of the information, the feature and relationship involved, why it was collected, operational and security needs, applicable limitation periods, and legal, tax, accounting, regulatory, litigation-hold, and recordkeeping requirements. We may delete, de-identify, aggregate, or restrict information when it is no longer reasonably necessary for a disclosed purpose, subject to applicable law.

Deleting an account or ending participation in an event, transaction, or Partner relationship does not necessarily delete every related record. We may retain, among other things:

  • transaction, refund, tax, accounting, fraud, and dispute records;
  • safety reports, enforcement records, security logs, and evidence needed to protect the Service or others;
  • Partner Event Documents and related acceptance, signature, represented-person, completed-copy, and delivery records where needed to administer the feature, establish or defend legal claims, honor another person’s rights, or meet legal obligations;
  • de-identified or aggregated information; and
  • information stored in backup, recovery, security, and audit systems.

No statement in this Policy promises a particular retention period unless we expressly identify one. A Partner, Event Host, recipient, payment processor, or other third party may retain its own copy under its separate obligations and practices.

8) YOUR CHOICES AND CONTROLS

8.1 Profile and Visibility

You can review and change your profile in the app, including which interests are publicly visible and what appears on your public profile. Some information may be limited for integrity and safety reasons.

8.2 Email Preferences

You can manage eligible email at https://www.ollyeo.com/email-preferences, through an available unsubscribe or preference link, or in the app. You may opt out of marketing email. Transaction, account, security, safety, legal, support, and requested document-copy or record-delivery messages may still be sent where permitted by law and may use contact information supplied for the applicable event or record.

8.3 Push Notifications and Location

You can control push notifications in your device settings and may have additional controls in the Service. You can change your selected town or area through available profile or event controls. If you disable a permission or do not provide required information, some features may not function.

8.4 Cookies and Analytics (Website)

You can manage cookies via your browser settings and our cookie controls; website analytics run only with consent where required. We do not currently sell or share personal information (as those terms are defined by applicable law), so there is no sale or sharing for an opt-out preference signal to stop; where a universal opt-out preference signal such as Global Privacy Control applies to our processing, we honor it as required by law.

8.5 Blocking and Reporting

You can block other users and report users or content in the app.

9) SECURITY

We use administrative, technical, and organizational safeguards designed to protect personal information. The measures used depend on the nature of the information and Service and may change over time.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your credentials confidential. If you believe your account has been compromised, contact us immediately at support+privacy@ollyeo.com.

10) DELETING YOUR ACCOUNT AND DATA

You may request deletion of your account and certain personal information by contacting support+privacy@ollyeo.com or through in-app controls where available. We may verify your identity and authority before acting.

We may disable the account and delete, de-identify, or restrict associated information, subject to applicable law and the retention considerations in Section 7. Deletion is not absolute. We may retain information needed for transactions, taxes, fraud prevention, safety, security, disputes, legal claims, compliance, audit, backup, and the rights of other people. Shared communications, event history, another person’s records, and Partner Event Document records may remain with identifying information removed, limited, or retained where permitted or required. A request by one person does not require us to delete a record that legally belongs to, was supplied by, or is needed by another person or independent third party.

11) YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, such as: access (request a copy), correction (fix inaccurate data), deletion (request deletion, subject to exceptions), portability (receive certain data in a usable format), and opt-out of certain processing (such as targeted advertising, sale, or certain profiling — we do not currently sell personal information or use it for targeted advertising).

To exercise your rights, contact us at support+privacy@ollyeo.com. We may verify your identity, residence, and authority, and may deny or limit a request where applicable law permits or requires. Rights may not extend to information about another person or to records exempt from the request. Applicable law prohibits unlawful discrimination for exercising privacy rights; certain features cannot function without the information they require.

11.1 Connecticut Residents (CTDPA)

If you are a Connecticut resident, you have rights, subject to the CTDPA’s conditions and exceptions, to: confirm whether we process your personal data and access it, including applicable inferences; correct inaccuracies; delete personal data; obtain a portable and, to the extent technically feasible, readily usable copy of personal data processed by automated means; request a list of third parties to which we sold your personal data where the statute provides that right; and opt out of processing for targeted advertising, the sale of personal data, or profiling in furtherance of any automated decision that produces a legal or similarly significant effect concerning you. We do not currently sell personal data, process personal data for targeted advertising, or engage in such profiling. Section 12 describes sensitive data and related choices; we process sensitive data as permitted by applicable law, including with consent where required. We do not collect, use, or sell personal data for the purpose of training large language models (see Section 4.7). To exercise these rights, contact support+privacy@ollyeo.com. If we decline to take action on a request, you may appeal by replying to our decision; if your appeal is denied, you may contact the Connecticut Attorney General.

11.2 California Residents (CCPA/CPRA)

If the CCPA applies to our processing of your information, you may have: the right to know what personal information we collect, use, and disclose and to receive a portable copy; the right to correct inaccurate personal information; the right to delete personal information; the right to opt out of the “sale” of personal information or the “sharing” of personal information for cross-context behavioral advertising, as those terms are defined by the CCPA; the right to limit certain use or disclosure of sensitive personal information; and the right to non-discrimination for exercising your rights. We do not currently sell or share personal information as those terms are defined by the CCPA. You may submit requests to support+privacy@ollyeo.com. Where a universal opt-out preference signal such as Global Privacy Control applies to our processing, we honor it as required by law.

11.3 Other State Privacy Rights

If you are a resident of another state with a comprehensive privacy law, you may have similar rights (access, deletion, correction, portability, opt-out of targeted advertising/sale/profiling), and in many states an appeal right if we deny a request. The mechanisms above apply.

12) SENSITIVE INFORMATION AND WELLBEING DATA

Ollyeo exists to help people build real-world social connection. Some information involved in that can be sensitive:

  • Life-circumstance flags (such as not drinking alcohol or having mobility limitations) may relate to, or be treated by law as revealing, health information or disability status.
  • In-the-moment signals about how a gathering is going for you (Section 4.3) reflect your engagement and comfort during an event.
  • Information about a known minor may receive heightened or sensitive-data protection under applicable law.

We may receive this information directly from you, through a feature you enable, or from another person as described in Section 3. We process it for the purposes described in this Policy, including operating, personalizing, securing, and improving the Service. We may disclose it to service providers and other recipients as described in Section 5, at your direction, or where permitted or required by law. We do not sell it, do not currently use it for targeted advertising, and do not use it to train LLMs. Ollyeo is not a healthcare or mental-health service and does not diagnose or treat any condition. You may decline to provide information directly, disable an optional feature where available, or contact us about applicable rights and controls; those choices may not control information another person lawfully provides or records subject to an exception.

13) CHILDREN’S PRIVACY

Ollyeo accounts and member-facing features are not directed to anyone under 18, and a person under 18 may not create or use an account. Some events may permit minors to attend as an adult’s guests. An adult, purchaser, Event Host, or signer may provide limited information about a minor, such as a guest display name, represented person’s name, whether a signer says they are acting for that person, and information contained in a Partner Event Document record.

The Service is not directed to children under 13, and a child should not submit information through an event-document form. Limited information supplied by an adult about a minor guest or represented person may nevertheless concern a child under 13.

Receiving that information does not verify the adult’s identity or authority, establish that any consent is legally sufficient, or allow the minor to use an Ollyeo account. The adult who provides the information and the applicable Partner and Event Host are responsible for their own authority, notices, consents, supervision, and compliance; those responsibilities do not limit any obligation applicable law independently places on Ollyeo. We do not knowingly sell or share, as those terms are defined by applicable law, personal information of consumers under 16. If you believe a minor has created an account or that information about a minor was submitted without proper authority, contact support+safety@ollyeo.com. We may delete, restrict, or preserve the information as permitted or required by law.

14) INTERNATIONAL USERS

Ollyeo is based in, and the Service is currently offered in, the United States. Information is processed and stored in the U.S. (and in other countries where our service providers operate), which may have different data protection laws than your jurisdiction. Where required, we implement appropriate safeguards for cross-border transfers.

15) THIRD-PARTY LINKS AND PRACTICES

The Service may link to third-party services (for example, venue websites). We are not responsible for the privacy practices of third parties. Information you make available to other users, organizers, or venues may be processed by them as independent controllers; review their policies where relevant.

16) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last Updated” date. We will provide any additional notice or obtain consent where required by applicable law.

17) CONTACT US

Questions, requests, or complaints about privacy:

Email: support+privacy@ollyeo.com

Mail: Ollyeo, Inc., 550 Summer St, Unit 75, Stamford, CT 06901-1412

Web: https://www.ollyeo.com/contact